https://youlookfab.com/welookfab/topic/new-return-policy-at-at Style Advice for Fashion Lovers en-US Sun, 17 May 2026 07:09:32 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-347430 Tue, 10 May 2011 20:58:21 +0000 Ornella 347430@https://youlookfab.com/welookfab/ <p>I have recently started challenging similar thing here in the UK. Data Protection Act actually states that the company that asks for my personal details must give me the explanation what my data will be used for. Since I've started asking why they need my data and refusing to accept "It's a company policy" as an answer, and pushing that they actually act illegally by initially not providing me with the full explanation of what data's for, they suddenly can process the returns with no fuss. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-346409 Mon, 09 May 2011 00:02:48 +0000 elpgal 346409@https://youlookfab.com/welookfab/ <p>Kate, This was with a credit card at Limited. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-346206 Sun, 08 May 2011 13:32:22 +0000 Lisa 346206@https://youlookfab.com/welookfab/ <p>Hmm, interesting. I'm not a fan of returns when I have to give my license. It's so much private information and more than once I've "magically" started getting mail. No privacy anymore sometimes. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345916 Sat, 07 May 2011 17:57:36 +0000 tarzy 345916@https://youlookfab.com/welookfab/ <p>Interesting. This is in SoCal. A few weeks ago when I was at AT they were installing some new small scanner/reader thingies next to the register.</p> <p>Then, the next time I went in to do a return they asked for my DL and slid it through the scanner/reader thingy. And on the receipt for a purchase I just made, there is a printed statement, "A valid ID is required to return or exchange an item ... reserves the right to limit returns or exchanges regardless of receipt." </p> <p>I don't know what they do for cash - this is for purchases made with an AT Visa card.</p> <p>Seems like a policy change to me! </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345855 Sat, 07 May 2011 16:03:00 +0000 Kate 345855@https://youlookfab.com/welookfab/ <p>I've made lots of returns to AT, Loft, and Limited, and never had any of these problems as long as I had the receipt and the credit card that I used for the original purchase. Are these issues coming up for purchases made in cash or with a credit card? </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345847 Sat, 07 May 2011 15:52:58 +0000 marianna 345847@https://youlookfab.com/welookfab/ <p>At Nordstrom (master of lenient return policy!) we also ask for ID when giving cash back -- and lots of customers complain about this, but there is no way to bypass it. Not sure why we need ID anyway, it's always seemed odd to me, too. No ID is required for credit/debit/gift card returns, though. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345791 Sat, 07 May 2011 14:40:17 +0000 MNsara 345791@https://youlookfab.com/welookfab/ <p>I wonder if they adopted something like The Limited? </p> <p>I rarely shop The Limited, but once brought home a number of items and as I weeded through them, I would return them one at a time and they took my driver's license and ran it through a separate machine each return.</p> <p>Then when I went to return the last item, they wouldn't let me return - it was their number of return transactions in a certain number of days policy based on tracking my driver's license!</p> <p>I was peeved, took my item home, called their 800 number to complain (to no avail). Rather than wait for their number of days to reset, I had my daughter return it for me using her driver's license.</p> <p>Dumb policy! So I hope AT's is more sensible. </p> <p>I, sort of, understand asking for ID because they are also trying to prevent employees from illegitimate returns, but . . . </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345776 Sat, 07 May 2011 14:26:17 +0000 biscuitsmom 345776@https://youlookfab.com/welookfab/ <p>I bet they really did! I know I wouldve appreciated it....Ive seen this at NY&amp;Co also.....Kohls always wants ID, but havent seen anything about limiting returns on their receipts. Shoes.com has it on their site they will not let you purchase from them if you return too many items (what is too high a precentage, I wonder?) </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345645 Sat, 07 May 2011 03:36:26 +0000 taylor 345645@https://youlookfab.com/welookfab/ <p>If you have paid in cash for your items and wanted to make a return, in order for the computer to go forward at Ann Taylor and LOFT a screen for a cash returns pops up that asks for "<br /> NAME<br /> ADDRESS<br /> PHONE<br /> ZIP and email<br /> I always though the advantage of paying cash was your info was private, And this info was too invasive... so I would just tell people...if you would rather not share your info... I can just make it up...123 Micky mouse lane etc</p> <p>Most people appreciate the fact I didn't press them for private info for cash back. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345626 Sat, 07 May 2011 02:51:16 +0000 elpgal 345626@https://youlookfab.com/welookfab/ <p>Curious, I've never had to fill out anything at Loft. I do know that Limited/Victoria's Secret take down your license number when you return and restrict it to a certain number of items in 90 days. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345560 Sat, 07 May 2011 01:18:37 +0000 Queen Mum 345560@https://youlookfab.com/welookfab/ <p>I've always had to fill out a form with my address, etc. at Loft. It always annoys me. </p> https://youlookfab.com/welookfab/topic/new-return-policy-at-at#post-345543 Sat, 07 May 2011 00:50:17 +0000 tarzy 345543@https://youlookfab.com/welookfab/ <p>Has anyone else noticed this? When I return items at AT now, they ask for my ID. On the back of the receipt it says something to the effect that they reserve the right to limit returns. Interesting. </p>