https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag Style Advice for Fashion Lovers en-US Mon, 27 Apr 2026 12:37:27 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445251 Sat, 15 Oct 2011 17:37:47 +0000 Louise 445251@https://youlookfab.com/welookfab/ <p>Great hair but how awful about your bag (((hugs)))<br /> I know this is like shutting the stable door after the horse has bolted!! But I always wear old clothes and shoes to visit the salon for any hair or beauty procedure and either leave my bag on the coat hooks or just take my purse and keys and leave them in my pocket. I do think she should have suggested you move your bag though hope you get something sorted x </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445209 Sat, 15 Oct 2011 16:40:24 +0000 Kyle 445209@https://youlookfab.com/welookfab/ <p>I'm focusing on the positive here...the cut and color are so, so flattering. I just love this style on you and hope you are equally thrilled with that part of the experience. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445090 Sat, 15 Oct 2011 11:52:05 +0000 Laura 445090@https://youlookfab.com/welookfab/ <p>Debbie, I am so glad that at least the color and cut are fab, but the stylist and salon sound horribly unprofessional. Don't they wheel the color out on a cart while your handbag is safely stashed on the stylist's table? I swear that's what most salons do, or something like that. Anyway, whatever Taylor says goes in this situation. They should definitely compensate you. I hope they resolve it quickly! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445036 Sat, 15 Oct 2011 05:27:40 +0000 Marley 445036@https://youlookfab.com/welookfab/ <p>Debbie! I love, love, your hair! A gorgeous color on you - and the style is sooooo flattering for you - and hip and young looking! LOVE!</p> <p>Once my hair stylist got hair dye on my dress. She (her insurance) not only compensated me for the dress, but also, she didn't charge me for my cut and color. It was just automatic - no questions asked. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445032 Sat, 15 Oct 2011 04:57:42 +0000 Kari 445032@https://youlookfab.com/welookfab/ <p>Okay, a bit of a tangent on poor customer service: I had a similar reaction recently in a nice, small restaurant. I went there with 2 coworkers for an early lunch. It's a small place but there were only a few customers there when we arrived. We ordered our lunch, and more people came filing in. And we talked and talked and talked, and then realized that nearly an HOUR had gone by since we'd ordered our food - with no signs of it coming, no one checking in with us, anything at all. We were there for about an hour and a half before our food came and we had to flag down a waiter to find out what the deal was. No one ever apologized for the inconvenience or anything. By the time we got our food our lunch break was MORE than over, so we had to grab it to go. I've had good service there in the past, but honestly I'm pretty wary about going back. If someone had apologized, or even warned us that they were unusually busy and that food would be taking a while, I'd have had a totally different reaction. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-445030 Sat, 15 Oct 2011 04:44:42 +0000 rae 445030@https://youlookfab.com/welookfab/ <p>How tacky that the manager refused to see you!</p> <p>Corporate, huh? When someone reaches out to you - or when you follow up with them if they do not reach out to you - You might consider pointing out that you are an active member of a very popular fashion and style forum read the world over and that we are all appalled by the lack of accountability - if you aren't compensated, you just might have to let us know the name of the salon in order to warn us away from the poor customer service. </p> <p>Just an idea in case they are really that unyielding. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444956 Sat, 15 Oct 2011 02:36:56 +0000 Debbie 444956@https://youlookfab.com/welookfab/ <p>I totally agree Freckles. If the manager had spoken with me I would have been fine more than likely. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444951 Sat, 15 Oct 2011 02:31:37 +0000 Freckles 444951@https://youlookfab.com/welookfab/ <p>Fantastic hair Debbie and such sad news about how you were treated and your ruined bag.</p> <p>Glad to hear that you're following up.</p> <p>I don't know if it's just me or not but I think I'd be much less inclined to complain to corporate if they apologized and fussed while I was there. For the manager not to even come out to see you is inexcuseable in my opinion. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444910 Sat, 15 Oct 2011 01:37:37 +0000 Kari 444910@https://youlookfab.com/welookfab/ <p>Good luck, Debbie. I hope that the corporate office does the right thing. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444906 Sat, 15 Oct 2011 01:30:18 +0000 tarzy 444906@https://youlookfab.com/welookfab/ <p>I really love this cut on you! </p> <p>Horrible about the bag. I'm glad you're following up! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444880 Sat, 15 Oct 2011 00:54:20 +0000 Debbie 444880@https://youlookfab.com/welookfab/ <p>Thank you everyone I emailed the corporate office so we will see what they do.<br /> Kari the social media is something I would have never thought of thank-you! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444869 Sat, 15 Oct 2011 00:32:37 +0000 MNsara 444869@https://youlookfab.com/welookfab/ <p>Wow, Debbie - I think that is my favorite cut AND color I've seen on you to date!! So, a big woohoo on the hair :-)</p> <p>But a big thumbs down on the stylist dye handling </p> <p>It's a start to not charge you for those services, but after you've talked to the cobbler and have a plan (Dyeing the bag?), then I'd call to talk to the manager and followup the call and any agreement reached in an email (so be sure to get their email address!)</p> <p>Hopefully they will cover the additional repair cost . . . </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444827 Fri, 14 Oct 2011 23:47:20 +0000 modgrl 444827@https://youlookfab.com/welookfab/ <p>Oh I am so sorry! That is so sad about the new bag! I can't believe they didn't offer to replace it. Maybe your cobbler can dye the whole bag or cut out the spots somehow it they are small and inconspicuous. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444820 Fri, 14 Oct 2011 23:39:53 +0000 Lisa 444820@https://youlookfab.com/welookfab/ <p>So sorry to hear about your bag. Awful to hear that nothing was said OR done about it. Bags cost money, bottom line, and it was ruined. At least she did not charge for the hair but that does not make up for ignoring the ruined bag. I would certainly complain to management and would not return there, regardless of how much I liked my hair. (and yours is quite nice) If that is the service that they bring it's not worth the risk to future items. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444788 Fri, 14 Oct 2011 23:07:31 +0000 Kari 444788@https://youlookfab.com/welookfab/ <p>Debbie, I gasped when I saw the photo of your cut. WOW! This is my favorite haircut that I've seen on you.</p> <p>However, that TOTALLY stinks that not only did you not get any offer of compensation, but not even an apology. A couple tips - submit your complaint in writing, via email or letter, and keep a backup copy - I'd recommend submitting one to the local manager and one to the corporate office. Calling is a good way to follow up but the documentation of having a strong but tactful statement in writing can get a lot more traction.</p> <p>If the corporate office for the salon has a Twitter or Facebook page, you might try submitting the complaint there as well - some large companies are very proactive about monitoring and following up to complaints submitted on social networking sites, and I think that trend is only increasing over time.</p> <p>(Another tip - since it sounds like you love the cut but may not be so inclined to go back to this salon or to the stylist based on how you were treated, get someone to take clear pictures of the cut and color from every angle so that you can bring photos to a different stylist in the future to try to duplicate the great cut. I actually do this even though I LOVE my stylist - I photograph the new cut, and then if I ever decide to go back to it in the future, I kind of have a "hair inspiration/successful haircuts" file to refer to.) </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag/page/2#post-444761 Fri, 14 Oct 2011 22:31:05 +0000 cheryle (Dianthus) 444761@https://youlookfab.com/welookfab/ <p>The hair looks great but it sucks about the bag. Hope you can get it repaired. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444752 Fri, 14 Oct 2011 22:21:14 +0000 Barbara 444752@https://youlookfab.com/welookfab/ <p>I love your hair Debbie. </p> <p>Your stylist should replace your bag; I know my stylist (who is also the owner) wouldn't hesitate to do so! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444682 Fri, 14 Oct 2011 20:35:58 +0000 Anonymous 444682@https://youlookfab.com/welookfab/ <p>How awful, Debbie. Your husband would probably understand if it were his leather car seat. I hope that you can get compensated for that bag. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444678 Fri, 14 Oct 2011 20:34:51 +0000 Briar 444678@https://youlookfab.com/welookfab/ <p>Your hair looks fantastic! I recently cut mine shorter, too and found longer earrings (which were previously hidden by the old haircut) stand out much better. </p> <p>Re: the bag, I bet your stylist freaked out, but I honestly question the integrity of the salon manager for not trying to make amends. I'm sorry you have to deal with this. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444676 Fri, 14 Oct 2011 20:33:06 +0000 taylor 444676@https://youlookfab.com/welookfab/ <p>Your hair is beautiful in color and cut!! Gorgeous on you!!</p> <p>She needs to replace or repair the bag She was negligent by not<br /> Moving the bag out of the way as I always do when I am working with color...<br /> Her responsibility not yours! A shoe repair can sometimes fix this. But you must call the<br /> Salon And explain the situation...they must take responsibility !!! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444675 Fri, 14 Oct 2011 20:32:55 +0000 Heather 444675@https://youlookfab.com/welookfab/ <p>Sobbing with you, poor Debbie! {{{{{{HUGE HUGS}}}}}}}</p> <p>Your new do is sassy and fab. There is always a silver lining! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444667 Fri, 14 Oct 2011 20:27:50 +0000 Isabel 444667@https://youlookfab.com/welookfab/ <p>Seriously, that is so crazy that no one apologized. It seems that we live in a world that everyone is afraid or unwilling to say they are sorry because of liability. It is ridiculous that there is not an in-store policy that a manager can execute up to a certain amount of money.</p> <p>Your husband thinks that it is nuts because it wasn't HIS pocketbook. : ) He would feel differently if his murse ( man purse ) had been affected. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444651 Fri, 14 Oct 2011 20:14:50 +0000 san 444651@https://youlookfab.com/welookfab/ <p>Your cut and color looks beautiful.<br /> How aweful that your red bag was ruined though. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444645 Fri, 14 Oct 2011 20:06:57 +0000 Anonymous 444645@https://youlookfab.com/welookfab/ <p>Your hair looks really beautiful, Debbie! </p> <p>I suggest writing letters up the food chain until you get a response about the bag. I once wrote a letter to the top people at Pottery Barn about a shabbily constructed cabinet and got a personal phone call and reimbursement. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444643 Fri, 14 Oct 2011 20:02:21 +0000 Debbie 444643@https://youlookfab.com/welookfab/ <p>Thanks everyone. I am still upset but it will be OK the cut and color was about 1/2 the cost of the bag. I called the salon back and they referred me to their cooperate office.<br /> What upsets me the most is no one apologized for the incident. Accidents do happen and I understand that.<br /> My husband thinks I am nuts for posting about it but I knew that all of you would get it.</p> <p>I just called a cobbler I have used in the past. I am going to take the bag to him tomorrow and he is going to see if there is anything that can be done.</p> <p>On the plus side I do like my hair. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444623 Fri, 14 Oct 2011 19:37:57 +0000 Isabel 444623@https://youlookfab.com/welookfab/ <p>I was just about to say what GX did, you forgot to tip ? It really shows what a great person you are.....the fact that this happened and that you are still concerned about how you treated her speaks volumes of your character.</p> <p>I agree that you should figure out the cost of the cut and color and compare it to the cost of the bag. If it comes up short, you should ask for the difference in cash or in services. Period. I know that everyone has a bad day but one still needs to make up for damaging other people's property.</p> <p>Good Luck ~ </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444622 Fri, 14 Oct 2011 19:37:11 +0000 Nakidra 444622@https://youlookfab.com/welookfab/ <p>I love the new cut... Your outfit is super cute! Sorry about the bag! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444613 Fri, 14 Oct 2011 19:20:04 +0000 Ginny 444613@https://youlookfab.com/welookfab/ <p>Love the haircut!! Very flattering on you!! sorry about the bag, what a bummer! </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444609 Fri, 14 Oct 2011 19:15:57 +0000 krishnidoux 444609@https://youlookfab.com/welookfab/ <p>You look beautiful. </p> https://youlookfab.com/welookfab/topic/new-haircut-and-ruined-bag#post-444607 Fri, 14 Oct 2011 19:13:45 +0000 Girl X 444607@https://youlookfab.com/welookfab/ <p>Forgot to tip? Well good - if your stylist ruins your belongings and does nothing to compensate you for them, you damn well shouldn't be expected to tip! Call the manager!</p> <p>Your hair looks great by the way </p>