https://youlookfab.com/welookfab/topic/more-nordstrom-rage Style Advice for Fashion Lovers en-US Thu, 07 May 2026 12:07:03 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140303 Mon, 05 Apr 2010 00:30:26 +0000 fathenry 140303@https://youlookfab.com/welookfab/ <p>That is shocking - I have always thought of Nordstrom as the gold standard in customer service. I really hope they make it right for you. How very frustrating. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140238 Sun, 04 Apr 2010 20:56:12 +0000 Louise 140238@https://youlookfab.com/welookfab/ <p>How frustrating sounds like they need to get their act together for you x </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140224 Sun, 04 Apr 2010 19:26:18 +0000 chewyspaghetti 140224@https://youlookfab.com/welookfab/ <p>Oh Maya I am so sorry- how frustrating! </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140222 Sun, 04 Apr 2010 19:16:51 +0000 Maya 140222@https://youlookfab.com/welookfab/ <p>Calling customer service didn't result in anything last time I called. I'll try again but I'm not very good at this sort of thing. I tend to get flustered and on the verge of tears. San, I agree. I think the recession might have made them more reluctant to help than in the past. I'd honestly be surprised if I even go a $10 gift card out of it.</p> <p>The bank is blaming Nordstrom, Nordstrom is blaming the bank. All I know is that I have been charged for an overdraft twice when I had more than enough money in my account and that is not right. I'm inclined to believe it is Nordstrom's fault because if it were the bank's fault, this sort of thing would happen all the time. I do a lot of online shopping and never had this problem.</p> <p>The second problem that happened yesterday is clearly Nordstrom's fault. I have no idea how they deposited such a totally unrelated and incorrect amount into my account. It isn't even a typo. Unfortunately since that is something that happened in the store, I don't think calling customer service will help. I will have to call the store tomorrow since it is closed today. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140219 Sun, 04 Apr 2010 18:52:10 +0000 Inge 140219@https://youlookfab.com/welookfab/ <p>How incredibly frustrating Maya! Do call customer service asap. I hope this gets sorted immediately, sigh. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140204 Sun, 04 Apr 2010 18:21:11 +0000 Anonymous 140204@https://youlookfab.com/welookfab/ <p>What a bummer Maya. I have noticed Nordstroms customer service being not up to parr this year also. I don't know what is going on perhaps it is the economy causing layoffs or something like that.<br /> A shame that it has affected you so strongly. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140203 Sun, 04 Apr 2010 18:21:01 +0000 marianna 140203@https://youlookfab.com/welookfab/ <p>Oh, also you should Tweet @Nordstrom. I have done so when I've had issues and they are very helpful. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140202 Sun, 04 Apr 2010 18:20:52 +0000 chellebrate 140202@https://youlookfab.com/welookfab/ <p>I'd be livid. I'm sorry this is happening. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140201 Sun, 04 Apr 2010 18:20:47 +0000 Angie 140201@https://youlookfab.com/welookfab/ <p>How frustrating! I'm sorry, Maya. It's just so, so, so strange and out of character. Please don't think that I am trying to undermine your fury because I'm not. I get that you are very angry. </p> <p>I think you should call customer service right away. Nordstrom will probably try very hard to make it up to you. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140200 Sun, 04 Apr 2010 18:19:32 +0000 marianna 140200@https://youlookfab.com/welookfab/ <p>Oh Maya... I'm so sorry. I would be furious too. I think this is your opportunity to demand better service... in the form of a free pair of shoes. </p> https://youlookfab.com/welookfab/topic/more-nordstrom-rage#post-140195 Sun, 04 Apr 2010 18:13:54 +0000 Maya 140195@https://youlookfab.com/welookfab/ <p>Please no one faint, but I really hate this store right now.</p> <p>You all remember when I placed my last order, I got charged twice for it. Well it isn't ending there.</p> <p>When I went to return the old shoes and buy the new ones, there was only a few dollars' difference. It should have gone fairly smoothly: Deduct $4 from my account. This was done IN STORE, not online. How it could not happen as expected is beyond me.</p> <p>Instead, I have been refunded the wrong amount (quite a bit less than I should have been refunded), and charged the correct amount, resulting in yet another overdraft. I AM FURIOUS. Why does this keep happening? The amount on my receipt does not match the amount that is showing up in my account. Not even close.</p> <p>My bank isn't cooperating and neither is the store, so I got screwed for something I didn't even do.</p> <p>I am probably going to call the store tomorrow and ask for them to cancel the order and refund the correct amount for both pairs of shoes. I just don't want to deal with them anymore. I just want my money back. Not even the fabulous yellow shoes are worth it. I know Nordstrom is *the* YLF store, but they have caused me enough grief and their alleged superior customer service is a total farce as far as I am concerned. This is probably the worst shopping experience i have ever endured. </p>