YouLookFab Forum » Topic: Macy’s! What’s going on with you? (Part Two)

YouLookFab Forum » Topic: Macy’s! What’s going on with you? (Part Two) https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two Style Advice for Fashion Lovers en-US Wed, 08 Apr 2026 16:01:33 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q https://youlookfab.com/welookfab/search.php JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360163 Tue, 14 May 2024 23:20:23 +0000 JAileen 2360163@https://youlookfab.com/welookfab/ Carla, I don’t think I was that patient.  I just kept thinking the best of Macy’s - this couldn’t possibly keep happening.  Apparently, I’m a slow learner. Suntiger, Macy’s had worked so well for so long for me.  They have several categories that I really like - sleeveless knit tops, curvy fit shorts, and pants, cashmere sweaters, and, as I mentioned before, Tommy Hilfiger shirts and blouses.  They are not that great for me for shoes or outerwear.   Suntiger on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360139 Tue, 14 May 2024 20:38:14 +0000 Suntiger 2360139@https://youlookfab.com/welookfab/ That's annoying! I rarely even check Macy's anymore tbh. Carla on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360130 Tue, 14 May 2024 19:37:57 +0000 Carla 2360130@https://youlookfab.com/welookfab/ I wouldn’t have your patience, Jaileen! Angie on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360127 Tue, 14 May 2024 19:07:10 +0000 Angie 2360127@https://youlookfab.com/welookfab/ Yes! I get that! I'd have been the same, JAileen.  Lucky for Macy's their SA went the distance!!! ;)  JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360122 Tue, 14 May 2024 18:21:07 +0000 JAileen 2360122@https://youlookfab.com/welookfab/ Angie, thank you.  I told my husband that if the salesperson had given me trouble with the returns, that that would have been it with Macy’s.  Luckily, she was lovely!  So, fingers crossed indeed! Angie on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360090 Tue, 14 May 2024 16:41:53 +0000 Angie 2360090@https://youlookfab.com/welookfab/ JAileen, I know how much luck you've had with Macy's in the past, which is why I'm HOPING it's just a little bad patch. Fingers crossed :)  JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360085 Tue, 14 May 2024 16:39:57 +0000 JAileen 2360085@https://youlookfab.com/welookfab/ Roberta, I’m glad you finally got your order.  My first order’s “world tour” was caused by the postal service.  Looking at the tracking, I saw its route: from Tennessee to Florida, then on to Salt Lake City, Northern Nevada, and then El Paso!  It eventually come back here to Northern Nevada.  I think the postal service simply forgot to take it off the truck.   The other two errors were definitely Macy’s fault.   Roberta on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360064 Tue, 14 May 2024 15:34:13 +0000 Roberta 2360064@https://youlookfab.com/welookfab/ Ha, I just had a similar experience. Tracking showed the shoes had been delivered, but no sign of them for a week. I was about to call when the package appeared! At this point I am more inclined to blame the USPS instead of Macy's.  JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2360046 Tue, 14 May 2024 13:43:11 +0000 JAileen 2360046@https://youlookfab.com/welookfab/ Suz, thank you.  I may order overalls somewhere else.   Suz on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2359998 Tue, 14 May 2024 02:53:54 +0000 Suz 2359998@https://youlookfab.com/welookfab/ Wow. That is a LOT!!  You are nothing if not persistent! And hopeful, I guess?  I think I might order from someone else next time, too. But I'm glad you got help at the actual store and got your refunds!  JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2359996 Tue, 14 May 2024 02:41:32 +0000 JAileen 2359996@https://youlookfab.com/welookfab/ Angie, thank you.  The majority my clothes these past few years, especially since the pandemic, came from Macy’s, bought online.  I couldn’t say how many orders that has been.  But there were no errors until just now.  I hope it was just a little patch of bad luck, and not a trend.  And yes, the salespeople in our local store couldn’t have been nicer. Jaime, thank you.  I might wait a bit before I order anything! Jaime on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2359991 Tue, 14 May 2024 02:02:22 +0000 Jaime 2359991@https://youlookfab.com/welookfab/ I had to laugh when you wrote how you never learn. Personally, I might consider ordering from somewhere else just to see how that goes. But you have received good customer service at least. Angie on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2359978 Mon, 13 May 2024 23:19:58 +0000 Angie 2359978@https://youlookfab.com/welookfab/ You are patient, JAileen!  I think you hit a string of bad luck - VERY frustrating!!! :(  - but would order from Macy's again. It's not the norm in my experience.  LOVELY that you got good service in stores, refunds right away, and a bit of VIP treatment. You deserve it :)  JAileen on "Macy’s! What’s going on with you? (Part Two)" https://youlookfab.com/welookfab/topic/macy%e2%80%99s-what%e2%80%99s-going-on-with-you-part-two#post-2359977 Mon, 13 May 2024 23:06:42 +0000 JAileen 2359977@https://youlookfab.com/welookfab/ Almost three weeks ago, I detailed my frustration with a Macy’s order that went on a scenic road trip of the US.  I had an annoying “conversation” with a chatbot, but eventually got a refund.  Then the package arrived!  It was nearly three weeks after placing the order.  The email informing me of the delivery had a phone number!  I called it to tell them I wanted to pay for the items.  I was on hold for 20 minutes and then talked to a person.   <div> </div> Without having learned my lesson, I placed another order with Macy’s, this time for a couple of Tommy Hilfiger long sleeve button down shirts (I just love them!) and couple more sleeveless tops.  The order arrived in a few days, but one of the sleeveless tops was missing.  I went to Macy’s to straighten this out.  The salesperson told me she couldn’t do anything about Macy’s.com orders.  I told her about the long wait time on the phone, and she took me to a phone in the handbag department, and called Macy’s.com herself.  They picked up right away!  I told them what happened, and they said they would send a replacement.  When I got home, I had an email for a refund, and that was that.   My ukulele group is preparing for a performance this summer.  For my costume, and because I never learn, I ordered two pairs of denim overalls (in different sizes) from Macy’s.  They split the order into two shipments, because that’s what they always do.  The first shipment, for the larger overalls arrived.  I opened the package to find a pair of green shorts.  The other package arrived a couple days later.  It had overalls, but they didn’t fit.  This afternoon I went to Macy’s to return everything, and be refunded for what I was charged.  The salesperson was quite nice and refunded me properly.  I asked her if she had noticed any problems lately, but she didn’t answer.   To be perfectly honest, I’m a hesitant to order anything from Macy’s.  Maybe I have learned something,  or maybe I just had a string of bad luck.  I still need some overalls, but I’m pretty well set for shirts and tops.