https://youlookfab.com/welookfab/topic/kudos-to-boden-customer-service Style Advice for Fashion Lovers en-US Sun, 19 Apr 2026 16:20:21 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/kudos-to-boden-customer-service#post-2046443 Sun, 21 Jul 2019 20:38:36 +0000 Aquamarine 2046443@https://youlookfab.com/welookfab/ <p>That’s awesome. I’ve had good luck with Boden’s customer service too. </p> https://youlookfab.com/welookfab/topic/kudos-to-boden-customer-service#post-2046438 Sun, 21 Jul 2019 20:21:19 +0000 kkards 2046438@https://youlookfab.com/welookfab/ <p>WOW...now that's great customer service </p> https://youlookfab.com/welookfab/topic/kudos-to-boden-customer-service#post-2046420 Sun, 21 Jul 2019 19:50:51 +0000 Cardiff girl 2046420@https://youlookfab.com/welookfab/ <p>That is great customer service and they deserve to get praised for it. </p> https://youlookfab.com/welookfab/topic/kudos-to-boden-customer-service#post-2046407 Sun, 21 Jul 2019 19:30:27 +0000 Gretchen 2046407@https://youlookfab.com/welookfab/ <p>I ordered from Boden's clearance sale at the end of June. One box arrived quickly but I set it aside as we had company. Last weekend I went to try on, and realized some things were missing from the order. Looking online, it showed a second box was delivered by FedEx July 5th. I've been home this entire period and no box arrived, so clearly something was wrong.&nbsp;</p> <p>I emailed Boden customer service on Wednesday to see if they could help. They responded within 24 hours stating that they couldn't track the box any further, but since it had been more than 5 days since I was supposed to receive the package, they would declare it missing, refund the charges, and give me a $15.00 gift card for my inconvenience. </p> <p>How great is that? No questions, no excuses, just handled. Wish all my customer service interactions were so easy! </p>