https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website Style Advice for Fashion Lovers en-US Fri, 17 Apr 2026 12:25:53 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website/page/2#post-1936299 Fri, 13 Jul 2018 05:26:00 +0000 Kari 1936299@https://youlookfab.com/welookfab/ <p>I made an order for a family member who wasn’t able to shop online tonight. Got the order confirmation number, was charged to Nordstrom debit card; but the order doesn’t show up in my purchases or email. This seems even worse than last year. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website/page/2#post-1936254 Fri, 13 Jul 2018 03:34:51 +0000 Nina 1936254@https://youlookfab.com/welookfab/ <p>Kari thanks for your reply.&nbsp; I got a hold of someone via chat and they said my order was not cancelled but one item was sold out.&nbsp; The order itself still shows as a whole cancelled so I'm not completely confident with the reply but rather than order the whole thing all over again, I'll just wait and see if it gets sorted out.</p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website/page/2#post-1936243 Fri, 13 Jul 2018 02:51:39 +0000 Classically Casual 1936243@https://youlookfab.com/welookfab/ <p>Tough day for Nordies website. I finally got my confirmation email about 6 hours after the order finally went through. I wish Nordies the best as a loyal lifetime customer, but can’t help but make the comparison to Amazon’s Prime Day which seems to go pretty smoothly. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website/page/2#post-1936240 Fri, 13 Jul 2018 02:27:21 +0000 Kari 1936240@https://youlookfab.com/welookfab/ <p>Nina, I think they are having trouble again. A lot of items are showing “sold out” AND the product description is unavailable. Hope the items you’re looking for are in fact in stock. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website/page/2#post-1936232 Fri, 13 Jul 2018 02:14:25 +0000 Nina 1936232@https://youlookfab.com/welookfab/ <p>So sad, placed a big old order and it was cancelled and now most of it is sold out... :-(&nbsp;&nbsp; </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936208 Fri, 13 Jul 2018 01:35:53 +0000 Aquamarine 1936208@https://youlookfab.com/welookfab/ <p>I placed an order a few hours ago but have not received a confirmation email. But when I logged into my account, it said my order was “getting ready.” </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936199 Fri, 13 Jul 2018 01:28:14 +0000 mhasenecz 1936199@https://youlookfab.com/welookfab/ <p>I didn't get a order confirm like I usually do. I just placed a second order or the same things because it didn't look like the first one went through.&nbsp; I'll see what happens and keep you posted.&nbsp; Happy shopping!</p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936196 Fri, 13 Jul 2018 01:20:36 +0000 Peri 1936196@https://youlookfab.com/welookfab/ <p>Hi Kari, I did, but they could only cancel some of them. She said some of my order was already packed. I'm going to be surprised if it actually is that fast though. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936160 Fri, 13 Jul 2018 00:06:21 +0000 Kari 1936160@https://youlookfab.com/welookfab/ <p>Peri, try contacting customer service if you can - I had a long wait through chat but they were able to cancel the duplicate. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936141 Thu, 12 Jul 2018 23:08:27 +0000 Peri 1936141@https://youlookfab.com/welookfab/ <p>Looks like we are all having the same thing. My first order that said could not be placed was actually placed so now I have several duplicates coming to me. What a pain! On the other hand, maybe that's why some things are selling out so fast, and will be returned soon.&nbsp; </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936077 Thu, 12 Jul 2018 21:39:32 +0000 Dhar in Sac 1936077@https://youlookfab.com/welookfab/ <p>i just got an email offering 10x points due to website problems... so of course i went to try to order and the website won't work. darn!&nbsp; </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1936073 Thu, 12 Jul 2018 21:28:43 +0000 BrieN 1936073@https://youlookfab.com/welookfab/ <p>I had to give up on the one item I wanted. Will try again tonight. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935976 Thu, 12 Jul 2018 18:43:15 +0000 bj1111 1935976@https://youlookfab.com/welookfab/ <p>I ordered from Boden instead.&nbsp; My order got captured twice so i have two pairs of the same shoes winging its way to me.&nbsp; too late to cancel one.</p> <p>can't win. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935962 Thu, 12 Jul 2018 18:04:43 +0000 annagybe 1935962@https://youlookfab.com/welookfab/ <p>Thanks Kari, at the bare minimum I’ll probably get a bra or two.<br /> I’m pretty sure the sales associate I used to work with has fully abandoned me. I asked her before the sale started what she thought was good, she said workout wear. Wasn’t an encouraging answer </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935959 Thu, 12 Jul 2018 17:54:51 +0000 Kari 1935959@https://youlookfab.com/welookfab/ <p>Definitely sounds like the “delivered” status is a known issue per their Facebook page’s response, as is orders or charges going through multiple times. Oof. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935955 Thu, 12 Jul 2018 17:48:37 +0000 Toban 1935955@https://youlookfab.com/welookfab/ <p>Kathie, mine says that, too. I will give Nordstrom some time to fix it before I call ... </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935953 Thu, 12 Jul 2018 17:46:41 +0000 Kathie 1935953@https://youlookfab.com/welookfab/ <p>Kari- mine errored out, too, but is now showing as purchased and delivered. I'm going to wait a few hours, and then call, if I don't get a confirmation e-mail. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935952 Thu, 12 Jul 2018 17:43:15 +0000 Anonymous 1935952@https://youlookfab.com/welookfab/ <p>I have had trouble and can't add to my cart to purchase for weeks now, including today. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935951 Thu, 12 Jul 2018 17:42:04 +0000 Kari 1935951@https://youlookfab.com/welookfab/ <p>Oh jeez. Looks like my earlier purchase, which errored out, was purchased TWICE... </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935946 Thu, 12 Jul 2018 17:31:59 +0000 Peri 1935946@https://youlookfab.com/welookfab/ <p>Well I finally got through to place my order, but the dress I wanted to look at sold out already! Apparently some people were getting through.&nbsp; </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935943 Thu, 12 Jul 2018 17:28:59 +0000 Kari 1935943@https://youlookfab.com/welookfab/ <p>Anna- I’d check to see what local stores here have in stock to see if it’s worth it. I found a couple pairs of checked pants that I want to look at and are in stores, but the majority of what I was interested in (and a lot of what shows up in Plus sizes) is online only. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935926 Thu, 12 Jul 2018 16:50:49 +0000 Staysfit 1935926@https://youlookfab.com/welookfab/ <p>It’s 12:50 here and my order just went through. My cart repopulate with all the lost items. I didn’t have to find them again. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935923 Thu, 12 Jul 2018 16:47:49 +0000 Staysfit 1935923@https://youlookfab.com/welookfab/ <p>Yes, my screen said my account was locked after I tried to place an order a second time but then I entered my password and it unlocked again. My order didn’t go through.......yet..... </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935920 Thu, 12 Jul 2018 16:43:01 +0000 Kathie 1935920@https://youlookfab.com/welookfab/ <p>I almost thought my order, from my phone, went through, but then got an error message. My first order is always basics, while I contemplate everything else. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935914 Thu, 12 Jul 2018 16:38:29 +0000 annagybe 1935914@https://youlookfab.com/welookfab/ <p>Nicole, you weren’t kidding about their Facebook page.<br /> Currently I’m very far away from the nearest store. Wondering if it’s even worth bothering now. Maybe when I get back to Seattle.<br /> Also Nicole I like that faux shearling jacket too </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935912 Thu, 12 Jul 2018 16:37:05 +0000 SW Ann 1935912@https://youlookfab.com/welookfab/ <p><div>I really fail to understand why they don't have the foresight to plan better for this....it happens every year, in some way.&nbsp; I also have no option to purchase in store that is viable, so online is my only option.&nbsp; Frustrating, but it does slow me down to help me think....that's better for me and my credit card!</div><div><br /></div> </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935891 Thu, 12 Jul 2018 16:19:54 +0000 Kari 1935891@https://youlookfab.com/welookfab/ <p>Lost my whole shopping bag, twice. Not sure I’ll have patience to complete an order, and since I can’t buy stuff in stores, I’m frustrated. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935861 Thu, 12 Jul 2018 15:08:40 +0000 Thistle 1935861@https://youlookfab.com/welookfab/ <p>It was fine early this morning, but it appears to be down now. </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935856 Thu, 12 Jul 2018 15:03:04 +0000 Momo 1935856@https://youlookfab.com/welookfab/ <p>Yes </p> https://youlookfab.com/welookfab/topic/is-anyone-else-having-trouble-with-the-website#post-1935851 Thu, 12 Jul 2018 14:55:27 +0000 nicoleb 1935851@https://youlookfab.com/welookfab/ <p>Yeah if you go on their Facebook page people are freaking out again. My cart was dumped. I do remember last year they gave everyone triple points for their troubles.... :D&nbsp; </p>