https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds Style Advice for Fashion Lovers en-US Fri, 03 Apr 2026 18:10:09 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-805472 Mon, 31 Dec 2012 01:15:28 +0000 Claudia 805472@https://youlookfab.com/welookfab/ <p>Clarifying information on this old thread, in case anyone pulls it up in a search here as I did earlier today.</p> <p>From 6pm's website (to view web page: <a href="http://www.6pm.com/" rel="nofollow">http://www.6pm.com/</a> on bottom of the page, under Customer Service click on FAQ's link:</p> <p>Q: Do you sell factory seconds?<br /> A: Never -- we only buy first-quality. All of our merchandise comes directly to us from the brand manufacturers or one of their authorized dealers. We stand behind all of our merchandise, so please contact us in the event you feel something you received has a manufacturer's defect.</p> <p>Q: Are you authorized to sell the brands you advertise on your site?<br /> A: Yes, 6pm.com is an authorized online retailer of all brands sold on our site, and we only sell original merchandise (no knock-offs or fakes here!). For a full list of brands that we carry, please visit our Brands page. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-522314 Fri, 27 Jan 2012 13:14:22 +0000 Anonymous 522314@https://youlookfab.com/welookfab/ <p>I haven't ordered from 6pm more than a couple of times, so I don't know if they sell seconds or not. The items I ordered were fine.</p> <p>As for Zappos, I'm a loyal Zappos shopper. I have to wear D-width shoes thanks to my bunions, and Zappos seems to be the best place to get them. In addition to the fast shipping, the customer service is top notch.</p> <p>I feel awful when my shoes are not completely comfortable, so I don't scrimp on quality and don't worry too much about price. I'll pay more for shoes and save $ elsewhere. My feet thank me for it. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-522247 Fri, 27 Jan 2012 06:21:15 +0000 JayS 522247@https://youlookfab.com/welookfab/ <p>Just wanted to chime in and say that I've been very happy with 6pm.com. I've ordered from them 10+ times and never had a problem. As I understand it, they are Zappo's clearance arm. If I see something I like but am not willing to pay full price for, I stalk 6pm for the item. Generally at the end of the season, it will show up. Take Tsubos. They have several styles that they reissue each season in different colors. I have noticed a difference in fit between the two seasons. As a color gets older, it will be discounted more heavily. Thus, right now on 6pm the Acrea style is priced from 39.99 to 71.99 depending on color. (MSRP is 119.95)<br /> I have checked pretty closely when shoes arrive and I haven't seen any yet with any sign of wear. Even when I wear something around the house for an hour to see if it will fit, I can see some crinkling of the leather. I haven't received any shoes that show that wear.<br /> I really think Angie just got a lemon. It could happen with any retailer. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-522186 Fri, 27 Jan 2012 04:44:34 +0000 Toby 522186@https://youlookfab.com/welookfab/ <p>On Saturdays I wear Enzo Angiolini Liberty shoes exclusively. I have 25 pair in my winter closet and more in pastel colors stored for the winter. I KNOW this shoe. I just ordered two pair from 6 pm; both will go back tomorrow. On one pair the lining extends to the outside of the shoe. There is dye missing at two seams so that a beige color line is quite evident, which does not look great on a blood orange shoe. The leaf green shoe has what appears to be adhesive or some kind of soil at two seams; two pieces of leather meet at a corner in a carelessly constructed manner. Clearly, these shoes did not pass first quality control. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-260520 Fri, 03 Dec 2010 22:32:06 +0000 Angie 260520@https://youlookfab.com/welookfab/ <p>Thanks for your thinking cap, Beth. You are always so thoughtful and lovely :)</p> <p>Megan, quite right. Statistically what you're suggesting is a more valid comparison. But I have lost interest at this point </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-260419 Fri, 03 Dec 2010 20:32:44 +0000 Beth 260419@https://youlookfab.com/welookfab/ <p>I've been thinking about this overnight and considering my purchases from 6pm. I returned two pairs of flats that seemed to be inferior quality than what I was used to for the brand.</p> <p>And I returned a pair of sandals this summer that were extremely wide. I had the same pair in another color from Zappos and they fit fine, so I assumed that possibly the 6pm pair had been stretched out by someone trying them on. I later ordered the same pair from Piperlime that fit perfectly. Go figure. Maybe they were seconds... </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-260294 Fri, 03 Dec 2010 16:08:15 +0000 Barbara 260294@https://youlookfab.com/welookfab/ <p>I worked in retail as a teen and I clearly remember the number one rule about returns: the merchandise had to be in sale-able condition. </p> <p>Unless, of course, it was something obviously defective. In which case, the item in question was promptly returned to the manufacturer. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-260284 Fri, 03 Dec 2010 15:55:58 +0000 kellygirl 260284@https://youlookfab.com/welookfab/ <p>This is a curious post. I've had good experience with 6pm to date. I got my Frye Carsons there and I think they are fab. I'd be very interested to know if they are selling seconds. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds/page/2#post-260173 Fri, 03 Dec 2010 08:08:08 +0000 Megan 260173@https://youlookfab.com/welookfab/ <p>Angie, to conduct a truly fair experiment (from which you could draw the strongest conclusions that 6pm.com does in fact sell seconds) you'd need to order the same colour of boots from Zappos now (to make sure that Frye haven't done something different since the last time you ordered the Rory's) and check them for sizing and quality. </p> <p>*Oh dear, someone has been spending too much time planning experiments for her PhD* </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260154 Fri, 03 Dec 2010 07:04:40 +0000 Angie 260154@https://youlookfab.com/welookfab/ <p>Thanks for the comments and thoughts, ladies. Glad that you've had some good 6pm.com experiences :)</p> <p>Megan, you reminded me that I *have* actually done that experiment. I ordered duplicate Rorys from Zappos several months ago but wasn't happy with the colours so returned both pairs - which were buttery soft and fit perfectly, just like the pair I own. </p> <p>Julie, quite right. Manufacturers do adjust fit season after season. </p> <p>Maya, it's possible that I "got a lemon" as you put it, but I've lost interest in the matter to further find out if that was indeed so. Steph, I'm not sure I'd get an honest answer if I phoned 6pm.com. </p> <p>I cannot handle inferior quality, especially when an expensive quality brand like Fryes dares to compromise what makes them special. As you can hear I am still annoyed :(. Good news is that I can stick with Zappos! </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260087 Fri, 03 Dec 2010 03:43:23 +0000 annagybe 260087@https://youlookfab.com/welookfab/ <p>Yes Nordstrom sells returns. If you look on the back on the price tag and there's an extra barcode sticker it's a return. I've seen stuff I bought online and returned (NWT) and on the sales floor a few days later. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260077 Fri, 03 Dec 2010 03:38:29 +0000 shana 260077@https://youlookfab.com/welookfab/ <p>I was under the impression that Nordstroms doesn't resell returns in store (they send it to the rack or Last Chance). </p> <p>Anyway, I wasn't making any kind of statement about returns being sold as shady. It just stream of consciousness babble. I guess it's just on my mind with all the other posts about returning. Of course, I do take exception when items that have clearly been worn are sold as new. With all the serial returners out there, you can imagine that this happens alot! I was at J Crew a couple of months back and asked the SA to grab me a shirt in a different size than I had in the dressing room. She brings be back a wrinkled shirt that REEKS of perfume. It's also missing the original tag and has a handwritten one on it. It's being sold full-price - I complained to the manager. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260072 Fri, 03 Dec 2010 03:31:55 +0000 Mellllls 260072@https://youlookfab.com/welookfab/ <p>You may be right Steph, I've certainly had that problem. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260068 Fri, 03 Dec 2010 03:30:29 +0000 Steph 260068@https://youlookfab.com/welookfab/ <p>Angie, why don't you call 6pm, or Zappos, and ask if they sell seconds? I think they would have to give you an honest answer.</p> <p>I'm like Julie and wonder if it isn't just that Frye has changed their fit and the quality of their materials in the two years since you purchased the boots. I have found fit can vary wildly, even if it is several items in the same store. I am definitely the person who asks the salesperson to bring me several shoes in my size if the first one doesn't fit quite right, and I often take several identical pieces of clothing in the same size into the dressing room. There is no question the size varies, so I figure I want to get the one that works best for me.</p> <p>As for returns, it would never occur to me that selling something that had been returned was in any way wrong or unethical. If I thought a store wouldn't try to resell my returns, I would return far less frequently and feel incredibly guilty when I did! </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260063 Fri, 03 Dec 2010 03:24:30 +0000 Mellllls 260063@https://youlookfab.com/welookfab/ <p>I don't see anything wrong with selling a return either, unless it is returned because it's defective. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260061 Fri, 03 Dec 2010 03:22:58 +0000 Maya 260061@https://youlookfab.com/welookfab/ <p>I'm confused...</p> <p>Don't all stores sell returns? What's wrong or shady about that? It seems horrifically wasteful not to. As long as they are not visibly used or damaged, I don't see why that matters. I would much rather get someone else's return than not be able to get a pair of shoes I really wanted. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260041 Fri, 03 Dec 2010 03:11:56 +0000 shana 260041@https://youlookfab.com/welookfab/ <p>Wow, how frustrating! I do think that a lot of "discount" sites &amp; shops may do this which would be fine as long as customers are informed about this upfront. I'm pretty sure amazon/endless sells returns. I bought a pair of boots (last one in my size) and they promptly disappeared from the site in that size. The color was completely different than it appeared on the monitor so I returned and ordered a different color. A few days after my return was processed, they popped back up in my size. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260026 Fri, 03 Dec 2010 03:01:01 +0000 Mellllls 260026@https://youlookfab.com/welookfab/ <p>Angie, that is infuriating. I have never heard of this term seconds before but I find it incredibly dishonest to be selling such products online without informing the customer. Does this mean if you ordered them in a 7 and I in a 6 1/2 that I might get a second and you might not? </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-260022 Fri, 03 Dec 2010 02:57:41 +0000 cloud9 260022@https://youlookfab.com/welookfab/ <p>although Zappos &amp; 6pm are owned by the same company, they have different business models. such as: Zappos shipping = free, but 6pm charges a fee.</p> <p>I've had problem with amazon as well (not marketplace, but fulfilled by amazon). Do they sell seconds? I bought a pair of shoe and the left foot is just a bit narrower than the right foot. The reason I know... my right foot is wider than my left, so there is just NO WAY the left shoe would feel more snug. </p> <p>I do think that in general, the quality control of shoes have gone down. Some brands don't even bother putting the size on the shoe, but instead, just slap on a little sticker. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259931 Fri, 03 Dec 2010 01:32:32 +0000 Kari 259931@https://youlookfab.com/welookfab/ <p>What a bummer, Angie. I order often from 6PM with good results - and often with shoes that I've previously tried on in store - and haven't run into a quality difference yet. But that makes me feel less silly about having trouble getting my feet into the boots! What color did you try out, just out of curiosity?<br /> Fortunately my Rorys are still super soft and beautifully made, and they seem to be stretching, </p> <p>The left boot is definitely harder to get my foot in, but that is also my larger foot (almost by a full size bigger than the right.)<br /> I also had the same trouble getting my foot into the Nine West Cleeo boots, which I ordered from Endless, so I do think there is an instep issue causing a problem. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259858 Thu, 02 Dec 2010 22:52:25 +0000 Megan 259858@https://youlookfab.com/welookfab/ <p>I've ordered from 6pm too and been happy with the Cole Haans that I got- they seem to be the same quality as ones I've paid full price for. </p> <p>That said, my Mum ordered some Frye boots from 6pm and they arrived with white patches where the black dye seemed to have rubbed- she thinks they will polish up fine but I wasn't impressed! </p> <p>Angie, I think the best way to test would be to order the same pair of Rory's in the same size from Zappos or Endless and compare (since it might be a change of sizing in the new season stock or different dyes effecting the leather differently). Want to do the experiment for us??? </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259750 Thu, 02 Dec 2010 20:28:04 +0000 Marigold 259750@https://youlookfab.com/welookfab/ <p>Hmm, maybe that was a lemon - I truly hope so. 6pm doesn't ship overnight and returns are out of your pocket, I think. I always thought they clearance the Zappos stuff, or last season's. Never ordered from them, my size seems to be sold out on the best deals..<br /> It's disappointing though. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259723 Thu, 02 Dec 2010 19:42:22 +0000 rae 259723@https://youlookfab.com/welookfab/ <p>Hm, I've always been pleased with my 6pm purchases, but I've never used them to duplicate. Has their customer service said anything? </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259698 Thu, 02 Dec 2010 18:50:47 +0000 Maya 259698@https://youlookfab.com/welookfab/ <p>I have ordered from 6pm too, with good results. I wonder if you just got a lemon, Angie. </p> <p>Remember my Fly London shoes did not fit you even though they were the same size as the ones you had? Things like this happen to me all the time... </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259680 Thu, 02 Dec 2010 18:27:16 +0000 Christie 259680@https://youlookfab.com/welookfab/ <p>Interesting. I just got my Frye Veronica boots from 6pm and am happy with them. I don't see anything wrong with them. I almost ordered them from Zappos that same night ... they were on sale there too, but about $20 more. It took so long for the 6pm order to arrive, I wished I had just ordered from Zappos instead. </p> <p>Anyway, I love my boots! </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259668 Thu, 02 Dec 2010 18:06:11 +0000 Debbie 259668@https://youlookfab.com/welookfab/ <p>I didn't order them while they were on sale because I wondered how they could sell them at that price. Now I am glad I didn't. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259641 Thu, 02 Dec 2010 17:32:04 +0000 Maya 259641@https://youlookfab.com/welookfab/ <p>I wonder if, as Julie says, it might just be a season issue. I have duplicated items from different seasons only to find the fit/color/quality has changed. I just can't imagine they wouldn't note that somewhere. </p> <p>Barbara, 6pm is the equivalent of Nordstrom Rack for Zappos. The prices are great, but what you get in savings comes at the cost of customer service. Their customer service isn't bad by any stretch, but they're don't go for 110% like Zappos does.</p> <p>Drat. I guess my Cindy boots might be going back before they get here </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259635 Thu, 02 Dec 2010 17:26:08 +0000 Barbara 259635@https://youlookfab.com/welookfab/ <p>I agree, Sarah. I NEVER compromise on shoe/boot quality! </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259633 Thu, 02 Dec 2010 17:24:05 +0000 Sarah 259633@https://youlookfab.com/welookfab/ <p>Barbara, it is indeed very similar to Nordstrom and the Rack. Or Lancome and L'Oreal, to name a few. Different people value different things and companies are smart to target multiple types of markets. There are some things I'd rather pay less for and am not as picky on quality. Shoes just aren't one of them. </p> https://youlookfab.com/welookfab/topic/does-6pmcom-sell-seconds#post-259631 Thu, 02 Dec 2010 17:19:12 +0000 Barbara 259631@https://youlookfab.com/welookfab/ <p>Interesting that 6pm.com is owned by Zappos. Zappos has always had such stellar service; management needs to apply the same standards of excellence to 6pm.com.</p> <p>Thank goodness for informative forums and blogs! </p>