https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently Style Advice for Fashion Lovers en-US Sat, 11 Apr 2026 16:23:23 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1391105 Wed, 05 Nov 2014 23:28:13 +0000 jackiec 1391105@https://youlookfab.com/welookfab/ <p>I received a sweatshirt yesterday with no issues.&nbsp;</p> <p>Glad they are rectifying the situation for you.</p> <p>I am very impressed with their customer service. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1391078 Wed, 05 Nov 2014 23:04:27 +0000 Parsley 1391078@https://youlookfab.com/welookfab/ <p>I haven't had any issue with smells, but I ordered a pair of pants and to my surprise&nbsp;received a t-shirt instead!&nbsp;<br />But J Crew's wonderful customer service came to the rescue offered to send me the correct item right away. Since I had since discovered that the pants weren't going to fit they refunded my money right away, and just asked that I either drop the t-shirt in the mail at their expense or drop it at my local store.<br />Excellent customer service definitely makes me much more likely to order from them the next time!</p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1391023 Wed, 05 Nov 2014 21:42:29 +0000 Caro in Oz 1391023@https://youlookfab.com/welookfab/ <p>I tried to but the sale didn't apply in Oz so I pulled the plug&nbsp;:) </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390975 Wed, 05 Nov 2014 20:59:24 +0000 Inge 1390975@https://youlookfab.com/welookfab/ <p>I'm so sorry to hear that, Ummlila, but wonderful that they immediately sent you replacements. Hurrah for excellent customer service.</p> <p>ETA: my Cambridge cable turtleneck sweater arrived today, and it smells fine. Phew. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390973 Wed, 05 Nov 2014 20:53:46 +0000 Marilyn 1390973@https://youlookfab.com/welookfab/ <p>I've received a few JC orders recently.&nbsp; All were in the paper bags they use with the item in a plastic bag.&nbsp; No issues for me.</p> <p>Definitely strange.&nbsp; Maybe something happened on the delivery truck. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390947 Wed, 05 Nov 2014 20:21:55 +0000 UmmLila (Lisa) 1390947@https://youlookfab.com/welookfab/ <p>They gave me an immediate credit and shipped replacements today.</p> <p>It is really strange -- I have never had that smell issue with them before. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390940 Wed, 05 Nov 2014 20:10:31 +0000 viva 1390940@https://youlookfab.com/welookfab/ <p>Oh, that's terrible, Lisa. I've never had that experience. It sounds like they took everything back? Are they sending you replacements? </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390927 Wed, 05 Nov 2014 19:53:42 +0000 ElleH 1390927@https://youlookfab.com/welookfab/ <p>Could you call them &amp; ask them to check the others they have so you know whether it is worth exchanging them? Unless they are available in a nearby store. I'm not sure what access you have to a store. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390902 Wed, 05 Nov 2014 19:09:02 +0000 UmmLila (Lisa) 1390902@https://youlookfab.com/welookfab/ <p>They were as always, gracious about returns, even though one item was a final sale. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390898 Wed, 05 Nov 2014 19:04:25 +0000 Tania 1390898@https://youlookfab.com/welookfab/ <p>I received a sweater yesterday and it smelled fine. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390810 Wed, 05 Nov 2014 17:35:26 +0000 Suz 1390810@https://youlookfab.com/welookfab/ <p>Ewww.&nbsp;</p> <p>That's yucky.&nbsp;</p> <p>My most recent order arrived in a box and all smelled fine. But that was several weeks ago.&nbsp; </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390806 Wed, 05 Nov 2014 17:33:21 +0000 SandyG 1390806@https://youlookfab.com/welookfab/ <p>I had ordered a merino zip pullover that was delivered last week, sealed bag but&nbsp;no unusual smell to report. Sorry for your bad luck as it really spoils the ordering experience. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390803 Wed, 05 Nov 2014 17:32:03 +0000 Sara L. 1390803@https://youlookfab.com/welookfab/ <p>I placed a recent order and got one sweater yesterday (not sure why it was shipped separately and where the rest of my items are).&nbsp; My sweater smells fine - actually it&nbsp;has&nbsp;hardly any odor at all.&nbsp;&nbsp;I'm wearing it today which is a big departure for me because I usually wash things before I'll wear them. </p> https://youlookfab.com/welookfab/topic/did-you-shop-j-crew-online-recently#post-1390794 Wed, 05 Nov 2014 17:27:40 +0000 UmmLila (Lisa) 1390794@https://youlookfab.com/welookfab/ <p>I ordered some sweaters and a pair of jeans to check out. They all came in sealed bags. The sweaters smell like gasoline or something (I can still smell it after taking them off). Has this happened to you? </p>