https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead Style Advice for Fashion Lovers en-US Tue, 05 May 2026 16:45:33 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796918 Sat, 15 Dec 2012 15:28:54 +0000 Suz 796918@https://youlookfab.com/welookfab/ <p>Wow, Mona - thank you!! I might take you up on that! Let me get back to you. (We STILL haven't met in person! How ridiculous is that?) Anyway, the booties are on their way at a much cheaper price point thanks to another YLF friend. </p> <p>Denise, THANK you for that info on Shopbop. That is very helpful. </p> <p>Lyn's right - duties and brokerage fees REALLY add up and it makes buying from most US retailers a very tricky proposition for us in Canada. Unless we are actually IN the US of course. </p> <p>I do live relatively close to the border (about 1.5 hours away) so I got one of those US address thingies. But I haven't yet used it. It still means a whole day devoted to going there, trying on, etc. and in recent months I just haven't had that time available. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796845 Sat, 15 Dec 2012 12:48:21 +0000 Mona 796845@https://youlookfab.com/welookfab/ <p>This is strange especially for Gap. I have never had any trouble ordering from them. You must be really frustrated.<br /> BTW, I will be in USA for the holidays and am planning to visit Nordstrom. Let me know if you want me to bring anything for you. I saw your thread about python booties but did not have a chance to comment on it. I am not sure if you decided to order. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796813 Sat, 15 Dec 2012 08:08:14 +0000 lyn* 796813@https://youlookfab.com/welookfab/ <p>I pay about $15 to $25 tax on shipments of &lt;$125. On things above $130, it becomes more expensive, like up to $50 or 60.</p> <p>Brokerage/handling fees are separate and can easily run into $60. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796812 Sat, 15 Dec 2012 08:06:59 +0000 CocoLion 796812@https://youlookfab.com/welookfab/ <p>I can attest to Revolve and Shopbop even though I don't live in Canada. Their returns processing is faster than Nordstrom's which I like and they both have excellent customer service. Like Tina they are my two favorite retailers now.</p> <p>One of my favorite aspects of Shopbop is you can "heart" anything you like, up to 500 items. I "heart" the new arrivals early each season. Then they will email you and let you know when your hearts go on sale and they will also send you a low inventory alert. Not everything I heart goes on sale, but enough does to give this shopper a big happiness factor.</p> <p>Just curious what does Canadian customs charge, tax-wise, on clothing from the US?</p> <p>ETA: Lyn, does Canadian customs or shipping understand how LONG 3 years is in the fashion world? </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796806 Sat, 15 Dec 2012 07:44:03 +0000 lyn* 796806@https://youlookfab.com/welookfab/ <p>I had a parcel mysteriously appear at my new address today. I had given it up for lost 3 years ago :| I have no idea how it found its way here.</p> <p>It's one of the mysteries of being Canadian, Suz! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796691 Sat, 15 Dec 2012 04:19:08 +0000 Sveta 796691@https://youlookfab.com/welookfab/ <p>Suz, it is totally weird about your Gap order! They have been nothing but wonderful for me. I received my striped sweater on Tuesday and decided to order a bigger size. I called and placed and order on Tuesday (even got the same discount I got on the original sweater) and it arrived today, Friday. I really think your was an unlucky single occurrence.:-(<br /> Hopefully your other orders will come out from that black hole in time for you to use them this holiday season! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796427 Fri, 14 Dec 2012 22:38:45 +0000 Tina.b 796427@https://youlookfab.com/welookfab/ <p>Suz, it also may be helpful to know that you can almost always find a 10% off coupon code for Revolve. Just google revolve clothing coupon code before you place an order. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796422 Fri, 14 Dec 2012 22:26:47 +0000 Suz 796422@https://youlookfab.com/welookfab/ <p>That is absolutely wonderful news. Especially since both stock the more modern minimalist clothing that I am beginning to crave. Thank you, Tina! This may be bad for my budget, but good for my shopping pleasure! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796419 Fri, 14 Dec 2012 22:24:16 +0000 Tina.b 796419@https://youlookfab.com/welookfab/ <p>Suz, my two favourite sites withe free expedited shipping are shopbop.com and revolve clothing.com. Revolve may be over a certain dollar amount, but I can't remember. Returns are fairly seamless as well. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead/page/2#post-796412 Fri, 14 Dec 2012 22:08:03 +0000 Sara L. 796412@https://youlookfab.com/welookfab/ <p>Wow , that totally sucks! I'm never complaining about the US postal service again. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796405 Fri, 14 Dec 2012 21:55:08 +0000 Suz 796405@https://youlookfab.com/welookfab/ <p>Wow, Becky - that would be amazing if you came up to Canada! We could meet in person! </p> <p>Shannon, that is GREAT news. I may not have them in time for tomorrow's party, but I will get them (hopefully) in time for New Year's and maybe even Christmas....</p> <p>Mochi, Gingko - I would really LOVE to come to the New York meetup. And it might be arranged. The real issue is cost of accommodation there....if you know of any not-too-pricey options, please let me know! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796367 Fri, 14 Dec 2012 21:03:08 +0000 cobaltblue 796367@https://youlookfab.com/welookfab/ <p>What a pain! If things turn out (as they may) that we move to Toronto next year, I'm definitely getting some sort of post office box across the border! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796366 Fri, 14 Dec 2012 21:02:26 +0000 Transcona Shannon 796366@https://youlookfab.com/welookfab/ <p>You're in the clear Suz - as soon as it's noted by Canada Post that means it has left the responsibility of FiftyOne and is now tracked by Canada Post. The problem is when you've received your notification of shipment from FiftyOne but nothing noted by Canada Post - that's when your parcel has gone into some sort of vortex... </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796364 Fri, 14 Dec 2012 21:01:58 +0000 Mochi 796364@https://youlookfab.com/welookfab/ <p>"Automatic misting system for our gecko"</p> <p>I believe this is a first for me hearing of this. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796361 Fri, 14 Dec 2012 21:00:38 +0000 Mochi 796361@https://youlookfab.com/welookfab/ <p>Ginkgo is so right. Plus I really must meet you for realz as soon as possible. We're meeting up first weekend in February </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796359 Fri, 14 Dec 2012 20:59:02 +0000 catgirl 796359@https://youlookfab.com/welookfab/ <p>Sending a hug, Suz. We ordered an automatic misting system for our gecko so we could go away for the weekend on New Year. It's still not here 5 weeks later! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796348 Fri, 14 Dec 2012 20:54:32 +0000 Ginkgo 796348@https://youlookfab.com/welookfab/ <p>The only solution to your online shopping problem is to join the next NYC YLF meet-up (and leave the family at home). Then you can get some serious work done! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796337 Fri, 14 Dec 2012 20:46:13 +0000 Suz 796337@https://youlookfab.com/welookfab/ <p>Wow, Gaylene...I am crossing fingers for that parcel of mine. I tracked it as far as Canada Post. They have "noted" it, whatever that means. They still don't have it in their possession. Harumph. </p> <p>As for Gap...I've never had a problem with them or their sister sites before, either. This is the first one. And I guess everyone is entitled to a mistake at this time of year. They took the other items off my bill (supposedly) immediately. So all I need to to is follow up with my credit card statement to make sure they really did that. All in all not the worst result. I am very grateful they exist here and we can shop from there because they're certainly our best options! </p> <p>So sorry to hear about your nightmare experience. That is beyond frustrating. </p> <p>Ditto to you, Glory!! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796322 Fri, 14 Dec 2012 20:35:23 +0000 Gaylene 796322@https://youlookfab.com/welookfab/ <p>Suz, I've never had a problem with online shopping with Banana Republic/Gap, J. Crew, and LLBean. It does take a 8-10 business days usually for the parcel to arrive, although I had one BR parcel in my hands in 4 days--totally shocking me! Returns have been easy as well, although usually I do have to pay shipping costs. These are my go-to online retailers.</p> <p>But Shannon is dead on when she says that shipping companies like FiftyOne can be a nightmare with their added costs and slow "service?". And don't get me started about the nightmare of trying to contact someone at FiftyOne if your parcel vanishes... Eight weeks later, I was just getting boiler-plate messages that my parcel was "in transit". It's still "in transit" two years later! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796286 Fri, 14 Dec 2012 20:13:45 +0000 Transcona Shannon 796286@https://youlookfab.com/welookfab/ <p>Gaylene is quite right - it's not the retailer per se - it's the shipping company. And unfortunately that's almost always FiftyOne, who is notoriously overpriced and slow.</p> <p>Sending you good cheer Suz and hopes for your items to suddenly arrive on your doorstep! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796284 Fri, 14 Dec 2012 20:10:00 +0000 Sarah A 796284@https://youlookfab.com/welookfab/ <p>So frustrating! Sending you some Christmas cheer! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796281 Fri, 14 Dec 2012 20:06:45 +0000 Suz 796281@https://youlookfab.com/welookfab/ <p>Tina, TELL me which retailers do this and I will be on them in a flash. Honestly!! It's not worth the stress otherwise. Gaylene is right. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796277 Fri, 14 Dec 2012 20:01:35 +0000 Tina.b 796277@https://youlookfab.com/welookfab/ <p>I so hope your package arrives soon! I do most of my shopping online from the US so I can feel your pain. There is almost no rhyme or reason as to why the occasional package gets held up. Though I do have my go to retailers now after a lot of trial and error. My favourite words are free expedited shipping to Canada, lol! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796244 Fri, 14 Dec 2012 19:12:50 +0000 Preppy Pear 796244@https://youlookfab.com/welookfab/ <p>Yikes. That's just ridiculous. I really hope you get your items soon! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796237 Fri, 14 Dec 2012 19:08:06 +0000 Gaylene 796237@https://youlookfab.com/welookfab/ <p>I had a similar experience that soured me on the whole cross-border shopping experience a year ago. In my case, the package NEVER arrived. Nordstrom's was great at reversing the charge on my credit card when I phoned after the parcel still hadn't arrived after eight weeks, but it sure took the fun out of online shopping.</p> <p>I've had better luck with companies who have B&amp;M stores in Canada or who specialize in online shopping like LLBean. But intermediaries like FiftyOne make online shopping expensive, slow, and just not worth the hassle in my books. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796233 Fri, 14 Dec 2012 19:02:27 +0000 cciele 796233@https://youlookfab.com/welookfab/ <p>Boo </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796227 Fri, 14 Dec 2012 18:55:18 +0000 Glory 796227@https://youlookfab.com/welookfab/ <p>oh I feel your pain. Yesterday I posted about this exact issue. I ordered my sons xmas gifts and a party outfit for myself weeks ago and it has not arrived. and, the notice said MAYBE dec 24th. My one and only party is tonight, and I have to reshop for my child. Sister Rant!!! </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796182 Fri, 14 Dec 2012 17:51:45 +0000 Sona 796182@https://youlookfab.com/welookfab/ <p>I don't know what it is with Canada and the US. I remember one of our local postal workers even telling me " With Canada there's no idea how long it will take to really get there so don't waste your money on express shipping. It will get there when it gets there"</p> <p>On the other hand- the US postal service that is brilliant and even delivers express on a Sunday is almost bankrupt. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796161 Fri, 14 Dec 2012 17:36:34 +0000 Sveta 796161@https://youlookfab.com/welookfab/ <p>Customs are a pain! It is so frustrating, Suz. &lt;offering my shoulder to cry on&gt;<br /> You really should consider ordering things to hold on the border for you. it is not a long drive from Kingston, right? Then you would be more in charge, no duties to pay and you can even return right away for free if they do not fit. </p> https://youlookfab.com/welookfab/topic/delivery-nondelivery-rant-ahead#post-796066 Fri, 14 Dec 2012 16:23:13 +0000 ManidipaM 796066@https://youlookfab.com/welookfab/ <p>Ugh, that is so disappointing! </p>