https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus Style Advice for Fashion Lovers en-US Wed, 13 May 2026 17:44:11 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494411 Sat, 24 Dec 2011 16:11:32 +0000 chewyspaghetti 494411@https://youlookfab.com/welookfab/ <p>I'm so glad you were able to get that worked out! </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494344 Sat, 24 Dec 2011 12:41:17 +0000 Scarlet 494344@https://youlookfab.com/welookfab/ <p>You know, having been in the U.S. for a few days now and doing some Christmas shopping, I am kind of astounded by how many people just seem to be completely incompetent to do their job. Some people are wonderful, but they are the minority. I think maybe people just aren't trained at all? Anyway glad that you got a good deal. </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494318 Sat, 24 Dec 2011 07:00:51 +0000 rae 494318@https://youlookfab.com/welookfab/ <p>Good job being persistent and taking down the name of the chat agent - I'm glad your diligence was rewarded! </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494316 Sat, 24 Dec 2011 07:00:00 +0000 Jenava 494316@https://youlookfab.com/welookfab/ <p>They hung up on you? Whoa....someone's got a case of the Grinch's. </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494300 Sat, 24 Dec 2011 05:53:50 +0000 Refugee 494300@https://youlookfab.com/welookfab/ <p>Having worked in customer service in another industry, I know that sometimes the online agents are more restricted than those that you actually speak with. Not right, but often the case. I'm glad you kept track of who you spoke with and were willing to stick with it to get this resolved. </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494293 Sat, 24 Dec 2011 05:31:11 +0000 san 494293@https://youlookfab.com/welookfab/ <p>I'm glad that you did make it right. </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494191 Sat, 24 Dec 2011 00:33:23 +0000 Ana 494191@https://youlookfab.com/welookfab/ <p>It's too bad you had to jump through so many hoops, but I'm glad this was resolved happily and you were able to get your amazing boots at an even bigger discount. : ) </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494153 Fri, 23 Dec 2011 23:01:07 +0000 Inge 494153@https://youlookfab.com/welookfab/ <p>Quite strange that the online rep didn't want to adjust the price, Anna. But big yay for the extra discount, wow. And I think the boots are amazing! Enjoy! </p> https://youlookfab.com/welookfab/topic/customer-service-losewin-with-neiman-marcus#post-494152 Fri, 23 Dec 2011 22:56:43 +0000 annagybe 494152@https://youlookfab.com/welookfab/ <p>So my leopard moto boots were ordered on sale from Neiman Marcus. Today I noticed that they were cheaper. I tried to do an online chat price adjustment and they wouldn't give it to me. I even told them that they still had my size in stock and could return them at their cost and order a new pair. They still wouldn't do it and then the rep disconnected the chat session.<br /> So I called their toll free number and got a price adjustment that was 3X the one I was asking for and it only took two minutes. I did report the name of the bad chat agent.<br /> Ridiculous! </p>