https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter Style Advice for Fashion Lovers en-US Thu, 23 Apr 2026 06:13:55 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2142671 Sat, 05 Sep 2020 13:04:31 +0000 Inge 2142671@https://youlookfab.com/welookfab/ <p>Ooh that's brilliant, UmmLila!! And thanks so much for letting us know! </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2142547 Fri, 04 Sep 2020 20:48:28 +0000 UmmLila (Lisa) 2142547@https://youlookfab.com/welookfab/ <p>Greg I figured out the chrome setting! </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141622 Sun, 30 Aug 2020 21:31:21 +0000 UmmLila (Lisa) 2141622@https://youlookfab.com/welookfab/ <p>Nope, that didn't seem to fix it for Chrome.<br />I added youlookfab.com as suggested. I also made sure I wasn't in incognito mode </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141604 Sun, 30 Aug 2020 19:45:07 +0000 Greg 2141604@https://youlookfab.com/welookfab/ <p>One place you can try is in "Preferences &gt; Privacy and Security".</p> <p>You will see a place some way down the page where you can set "Sites that can always use cookies". If you add "youlookfab.com" to this list things should work.</p> <p>Let me know what you find, and thanks for&nbsp;<i>your </i>patience. :-)<i></i> </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141603 Sun, 30 Aug 2020 19:23:15 +0000 UmmLila (Lisa) 2141603@https://youlookfab.com/welookfab/ <p>I tried to find a similar setting in Chrome, but had no luck. I appreciate your bearing with me on this issue ... it's so hard to figure out all the possible configurations on other people's machines. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141600 Sun, 30 Aug 2020 19:09:48 +0000 Greg 2141600@https://youlookfab.com/welookfab/ <p>Thank you. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141592 Sun, 30 Aug 2020 18:45:33 +0000 UmmLila (Lisa) 2141592@https://youlookfab.com/welookfab/ <p>I think that's solved it, Greg -- I turned off the prevent cross-site tracking! </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141590 Sun, 30 Aug 2020 18:44:22 +0000 UmmLila (Lisa) 2141590@https://youlookfab.com/welookfab/ <p>Safari:&nbsp;Version 13.1.2 (15609.3.5.1.3) </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2141575 Sun, 30 Aug 2020 18:20:45 +0000 Greg 2141575@https://youlookfab.com/welookfab/ <p>UmmLila, Could you please tell me the version of Safari you have. It's in the Safari &gt; About Safari menu.</p> <p>Also, can you send me the security settings on the "Preferences &gt; Privacy" tab? Feel free to DM me with the info if you'd prefer.</p> <p>Thank you. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2140221 Mon, 24 Aug 2020 12:53:58 +0000 UmmLila (Lisa) 2140221@https://youlookfab.com/welookfab/ <p>I tried both Nordstrom &amp; NAP on both Safari &amp; Chrome. No luck.&nbsp;¯\_(ツ)_/¯ </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2140188 Mon, 24 Aug 2020 04:51:15 +0000 Greg 2140188@https://youlookfab.com/welookfab/ <p>Actually, my fix broke something else, so I'm back to the drawing board. :-(</p> <p>I will update here when I've figured it out.</p> <p>ETA: I think it's sorted. Fingers crossed.</p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2140147 Mon, 24 Aug 2020 00:39:56 +0000 Greg 2140147@https://youlookfab.com/welookfab/ <p>I think I have fixed the problem that was breaking the collector on Chrome. I have checked that Nordstrom and NAP work on both Chrome and Safari. Please let me know if you experience any more problems. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2140113 Sun, 23 Aug 2020 20:13:40 +0000 Greg 2140113@https://youlookfab.com/welookfab/ <p>I have fixed the collector for NAP. It works in Safari on my Mac, but there is still a problem on Chrome where all collectors are not recognizing that you're logged in to YLF. Still investigating that one. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2138469 Fri, 14 Aug 2020 12:47:45 +0000 Inge 2138469@https://youlookfab.com/welookfab/ <p>I'm so sorry this is still not working, UmmLila. Hopefully we can get this sorted very soon. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2138093 Wed, 12 Aug 2020 17:38:34 +0000 UmmLila (Lisa) 2138093@https://youlookfab.com/welookfab/ <p>I can't collect from anywhere now.<br />I use a mac, have tried both Chrome and Safari. No luck. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2134646 Tue, 21 Jul 2020 11:41:08 +0000 Inge 2134646@https://youlookfab.com/welookfab/ <p>Thanks for letting us know, UmmLila. Greg will have a look asap. </p> https://youlookfab.com/welookfab/topic/collect-app-not-working-for-net-a-porter#post-2134644 Tue, 21 Jul 2020 11:33:48 +0000 UmmLila (Lisa) 2134644@https://youlookfab.com/welookfab/ <p>I'm using Chrome, logged in to YLF .. but it says this doesn't seem to be the page for an individual product.</p> <p><a rel="nofollow" href="https://www.net-a-porter.com/en-us/shop/product/adidas-originals/sl-andridge-leather-and-suede-sneakers/1207634?cm_mmc=LinkshareUS-_-25ZRSXYPVYg-_-Custom-_-LinkBuilder&amp;ranMID=24449&amp;ranEAID=25ZRSXYPVYg&amp;ranSiteID=25ZRSXYPVYg-cdVexXlnkMa.LTf7d_gELA&amp;siteID=25ZRSXYPVYg-cdVexXlnkMa.LTf7d_gELA">https://www.net-a-porter.com/e.....LTf7d_gELA</a> </p>