YouLookFab Forum » Topic: At what point do returns raise eyebrows?

YouLookFab Forum » Topic: At what point do returns raise eyebrows? https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows Style Advice for Fashion Lovers en-US Wed, 20 May 2026 21:46:20 +0000 http://bbpress.org/?v=1.0.2 <![CDATA[Search]]> q https://youlookfab.com/welookfab/search.php stylemama on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows/page/2#post-166415 Sat, 05 Jun 2010 02:36:57 +0000 stylemama 166415@https://youlookfab.com/welookfab/ I work in retail and the only time I've ever really raised my eyebrows at a return was when someone returned unworn items that were four years old! Still, I took it back professionally, while explaining that our policy had since changed quite a bit. I'm sure you'll have no trouble at Nordstrom. Lena on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows/page/2#post-165558 Wed, 02 Jun 2010 23:06:15 +0000 Lena 165558@https://youlookfab.com/welookfab/ DressLover, you story makes me laugh out loud because I did the same thing once. Several years ago I had so many boxes from NAS (basically multiple sizes, etc), I asked a friend to come along. One of us had a portable luggage trolley, another carried a second stack of boxes, and we still barely made it through the door. It was quite a sight, and yet nobody at Nordies batted an eyelash. I apologized profusely. (I hope they had a good laugh about it when we left) Maya on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-165258 Wed, 02 Jun 2010 14:06:15 +0000 Maya 165258@https://youlookfab.com/welookfab/ When I used to work near Urban Outfitters, I would go in during my break, buy stuff, and try it on at home because I didn't always have time to try it on in the store. Obviously a lot of it ended up being returned, and I feared that I might have unwillingly created a reputation among the hipster staff. I could just hear them all buzzing each other on their walkie talkies, warning that "returns girl is here" and rolling their eyes, judging me. In reality, I don't think they cared one bit and probably didn't even recognize me. DressLover on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-165250 Wed, 02 Jun 2010 13:41:46 +0000 DressLover 165250@https://youlookfab.com/welookfab/ Nordstrom doesn't care what you return, when you return it, or how much you return. Case in point - I did some massive online ordering and went to return the rejected items at my local Nordstrom. When they saw me approaching the door, two associates ran out and helped me carry my boxes in. Crazy box lady was very humorous to onlookers. ;) Normally, I'd feel weird, but Nordstrom is the friendliest shopping environment ever. I'd never order as much as I do from them if they batted an eyelash at $1000+ returns. yublocka on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-165246 Wed, 02 Jun 2010 13:16:08 +0000 yublocka 165246@https://youlookfab.com/welookfab/ What have you ordered from maxshop stringy?? Spill the beans!!! chewyspaghetti on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164921 Tue, 01 Jun 2010 18:30:12 +0000 chewyspaghetti 164921@https://youlookfab.com/welookfab/ Eeeeewwwwww!!!! :O Anonymous on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164914 Tue, 01 Jun 2010 18:24:46 +0000 Anonymous 164914@https://youlookfab.com/welookfab/ I'm thankful that we have places like Nordstroms where it's easy to make returns. Getting things home where you can try them with pieces you own and take time is important to me. Sometimes some places (not Nordstroms!) have fitting rooms that are iffy and that I'd rather not use. An aquaintance who worked at Kohls told horror stories of fitting rooms commonly used as restrooms, especially by children. She said not to use Kohls fitting rooms. This was in an upscale area Angie on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164892 Tue, 01 Jun 2010 17:05:33 +0000 Angie 164892@https://youlookfab.com/welookfab/ Wow! Jenny. You are a marathon online shopper! I'm impressed and thank you for your support. I have clients, very busy executive clients, who spend thousands online because they do not have the time to shop. 80% of it goes back of course and that's the way we have to work sometimes. All I can say is that thank goodness we live in America. This type of returning would not be tolerated anywhere else :0) stringy on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164813 Tue, 01 Jun 2010 13:17:37 +0000 stringy 164813@https://youlookfab.com/welookfab/ I cannot wait to see the post that happens when your package is delivered! I just bought two items from maxshop.com.au and when I went to look at their returns info, found that they have a little optional checkbox thing for the reason you're returning: wrong size, doesn't fit right, wrong colour, etc. And one of the reasons is "bought two, returning one". So I guess that's at least one Aussie store who's used to this kind of thing by now! AJ on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164726 Tue, 01 Jun 2010 05:34:44 +0000 AJ 164726@https://youlookfab.com/welookfab/ Wowie Zowie! What a package that will be!! How fun to look forward to all that!! marianne on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164700 Tue, 01 Jun 2010 03:29:59 +0000 marianne 164700@https://youlookfab.com/welookfab/ I *heard* that even though Nordstrom accepts everything without asking, they still track your purchasing history, and there is supposedly a limit for "abusing" the policy, which would be returning worn or altered items, etc. I don't know how true it is but I heard it from a not-so-clueless source :) But if you are returning unworn stuff with tags on, it shouldn't be an issue. MNsara on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164633 Tue, 01 Jun 2010 01:28:03 +0000 MNsara 164633@https://youlookfab.com/welookfab/ Oh, and there was the time Macy's called me to ask if everything was okay because I had apparently returned more than 50% of what I had purchased over a couple month time period. Boy, that surprised me! Considering every clerk tells me (when I am undecided and that is almost all the time) to buy and I can always bring it back. Although my reason then was that I needed to bring some balance back into my finances - VISA too large, Macy's must decline. He made it sound like they were looking for quality/satisfcaction problems, but my cynical side says otherwise. . . MNsara on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164628 Tue, 01 Jun 2010 01:24:03 +0000 MNsara 164628@https://youlookfab.com/welookfab/ Jenny - I have to mention that I just got denied a return this past week at The Limited. I could hardly believe it as I have just started shopping there this past winter. Anyway, as it turns out you are allowed FIVE returns in a 90-day period. That count has nothing to do with how many purchases you make, how many items are purchased, nor how many items are involved in a return transaction. Their returns use your driver's license each time. I am one who returns each item as I decide against it - or I at least get it into my car in case I get to that store - and I apparently have maxed out. The manager told me to have my husband or someone else return it for me. Today I was with my daughter and she returned it with her license. Isn't that stupid!!?? marianna on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164612 Tue, 01 Jun 2010 00:41:55 +0000 marianna 164612@https://youlookfab.com/welookfab/ See, credit cards CAN be a good thing! Claudia on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164606 Tue, 01 Jun 2010 00:34:55 +0000 Claudia 164606@https://youlookfab.com/welookfab/ Jenny, If you're home at the time, I hope the UPS guy is really cute too! chewyspaghetti on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164604 Tue, 01 Jun 2010 00:33:53 +0000 chewyspaghetti 164604@https://youlookfab.com/welookfab/ I actually got myself banned from returns at Target for a period of time (long ago). Honestly though- that was their fault and not mine. I would purchase and bring things home to try them on (my son was a baby at the time, and I just couldn't try things on at the store). At the time, they took returns without a receipt, and even though I would have the receipt they were usually too lazy to enter it. I got flagged because I had been returning too much without a receipt- except that I always had the receipt. It's no wonder that they changed this policy. JennyK (NC) on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164597 Tue, 01 Jun 2010 00:29:19 +0000 JennyK (NC) 164597@https://youlookfab.com/welookfab/ LOL - Claudia, but I can't keep everything... lots of multiples in there. My goal is to limit myself to about $300 total in the end, though that will be shot to H-E-double hockey sticks if some of the fancy-schmancy shoes fit and feel great! Claudia on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164596 Tue, 01 Jun 2010 00:26:07 +0000 Claudia 164596@https://youlookfab.com/welookfab/ Jenny's living my YLF fantasy! JennyK (NC) on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164591 Tue, 01 Jun 2010 00:15:10 +0000 JennyK (NC) 164591@https://youlookfab.com/welookfab/ Holy Sheath Dresses, Batman! I have completely lost my mind.... I'm up to $1,500 now. Off to call my credit card and turn off this darn computer! Queen Mum on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164587 Tue, 01 Jun 2010 00:08:14 +0000 Queen Mum 164587@https://youlookfab.com/welookfab/ haha- I'm sure you'll be getting a call form your credit card company any minute now ;-) Cant wait to see your loot! You must model everything for us! elpgal on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164586 Tue, 01 Jun 2010 00:08:07 +0000 elpgal 164586@https://youlookfab.com/welookfab/ Jenny, Call your credit card and let them know in advance. I do that when I am anticipating a huge charge for international tickets and so on. JennyK (NC) on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164583 Mon, 31 May 2010 23:56:13 +0000 JennyK (NC) 164583@https://youlookfab.com/welookfab/ All right - I just ordered over $1,000 worth of stuff from Nordstrom... Angie, I clicked through on each one individually from your blog posting. I certainly hope that means you get credit for each thing I ordered, because you deserve it! I ordered some things in two sizes, ordered others just to see if they will fit and flatter. I'm pretty excited! I'm also wondering if my credit card will be flagged, as I don't normally spend that much in one shot. Kristen on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164573 Mon, 31 May 2010 23:22:27 +0000 Kristen 164573@https://youlookfab.com/welookfab/ Nordstroms will never raise an eyebrow. Never. When I worked in retail, there was only one time that anyone even noticed someone who returned a lot of items, and that was only because she clearly had a shopping problem as well as a host of other emotional issues. She would come to the store sometimes 2-3 times a week, try on things for hours, ask everyone's advice, and buy hundreds of dollars of clothes. Then a few days later would return everything and do it all over again. And again, and again, and again. She was a lovely, tiny thing, but so fragile-seeming and soft-spoken, like a bruised butterfly, and we all just let her do her thing. I worried about what happened to her after our store closed, but I haven't seen her at other stores at the same mall. So unless you get to that point, I wouldn't worry about anyone noticing or being concerned. agrace on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164571 Mon, 31 May 2010 23:17:37 +0000 agrace 164571@https://youlookfab.com/welookfab/ Well, I return stuff all of the time b/c I can't shop well with two small children. So if it raises eyebrows I am in a host of trouble LOL I've never had a problem, but I am very careful to leave tags on, have receipts, etc etc and often it is a next day return. And this is with much lower-end stores like Target. With Nordstroms, the couple times I returned things I had no problem whatsoever - I ordered boots in two different sizes this winter b/c I did not know my size - neither worked and I had zero problem returning both. Steph - I have read about this as well, and stores that do this are required by law to state that they do so. For example, NY & Co. does this and they state on their receipts something to the effect of a picture I.D. being required to do returns and that they keep a record of all returns. So it is stated up front on their receipt. To my knowledge, a store cannot do this 'secretly' and then spring it on you. I also think NY & Co. limits the amount of returns you can do in a given time period. JennyK (NC) on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164570 Mon, 31 May 2010 23:17:21 +0000 JennyK (NC) 164570@https://youlookfab.com/welookfab/ ok - y'all have convinced me. I'm off to order everything on Angie's Nordstrom list! Well, ok - maybe not *everything* I am going to order a LOT and hope for the best! marianna on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164569 Mon, 31 May 2010 23:16:00 +0000 marianna 164569@https://youlookfab.com/welookfab/ Jenny, I have never returned that many items at once, but I am a serial returner. I make returns all the time. Honestly, they will take anything back. Nordstrom is the BEST store for returns. Angie on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164568 Mon, 31 May 2010 23:14:03 +0000 Angie 164568@https://youlookfab.com/welookfab/ Order 100 items and return 100 items - still no raised eyebrows. All you'll get are apologies that nothing worked out. Have fun! Steph on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164565 Mon, 31 May 2010 23:10:23 +0000 Steph 164565@https://youlookfab.com/welookfab/ I have been known to order over a thousand dollars of merchandise, often the same thing in several different sizes/colors, and return the items without a problem. At Nordstrom they don't even blink. Awhile ago I read that some stores were flagging customers with a history of buying and returning a *lot* of merchandise. However, Nordstrom is absolutely not one of those stores. JennyK (NC) on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164561 Mon, 31 May 2010 23:02:39 +0000 JennyK (NC) 164561@https://youlookfab.com/welookfab/ Marianna - have you ever ordered/returned in quantity like that? I noticed that shipping is free if you order $200 or more. I'll surpass that for sure. Is that just for the sale, or is that their usual policy, I wonder? I'm starting to get sort of tingly thinking about this now! marianna on "At what point do returns raise eyebrows?" https://youlookfab.com/welookfab/topic/at-what-point-do-returns-raise-eyebrows#post-164549 Mon, 31 May 2010 22:54:19 +0000 marianna 164549@https://youlookfab.com/welookfab/ Nordstrom will take anything back, in any quantity, no questions asked! Order away!