https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories Style Advice for Fashion Lovers en-US Fri, 03 Apr 2026 21:28:15 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1290459 Sun, 29 Jun 2014 00:37:55 +0000 nancywalters 1290459@https://youlookfab.com/welookfab/ <p>I had a similar problem with a pair of shoes from DSW.&nbsp; They were a month old and one of the straps came apart from the base of the sandal.&nbsp; I had no problem getting a refund anf the store employee was very apologetic. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1290299 Sat, 28 Jun 2014 18:55:20 +0000 Karie 1290299@https://youlookfab.com/welookfab/ <p>Anna and Lyn, the black sole of the shoes was coming off (not a clear layer) exposing what looks like a cardboard/cork type material underneath. I checked my other shoes and none of them look like this. </p> <p>I took them back to DSW last night, told the manager that I wore them twice and this should not happen, she agreed and refunded my money - no problems at all. Now hopefully I will have a happy ending with the SE shoes too. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1290056 Sat, 28 Jun 2014 11:14:05 +0000 Sveta 1290056@https://youlookfab.com/welookfab/ <p>Karie, this is very frustrating! Try to call Nordstrom service, not the Rack and see if this can result into anything. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1290037 Sat, 28 Jun 2014 08:43:08 +0000 Lyn D. 1290037@https://youlookfab.com/welookfab/ <p>That could be true Anna- I thought a pair of fabric upper shoes I bought were falling apart, but on closer inspection there was a clear layer that had partially peeled away. Once I had removed it entirely the soles looked perfectly fine underneath. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289208 Fri, 27 Jun 2014 12:51:20 +0000 annagybe 1289208@https://youlookfab.com/welookfab/ <p>Um, on the second pair, that happens even in expensive shoes. My Lanvin flats had a coating on the sole that shredded after one wear. I think they do that so you can't return worn shoes. It's probably just a surface coating. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289203 Fri, 27 Jun 2014 12:30:38 +0000 Anonymous 1289203@https://youlookfab.com/welookfab/ <p>Ugh! I hope SE at least gives you a refund. And I can't believe the other pair is doing that after only two wears.</p> <p>I've had bad luck with shoes lately too. I have one pair of metallic flats that are looking pretty worn and&nbsp;scraped after only a few months and my (also newish!)&nbsp;Franco Sarto Hawks are worn down literally to the fabric on&nbsp;one of the heels after I made the mistake of wearing them for a day where I did a whole bunch of walking last weekend. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289141 Fri, 27 Jun 2014 09:43:09 +0000 Karie 1289141@https://youlookfab.com/welookfab/ <p>Neel, how awful! Deb, Everyone, I am taking the DSW shoes back tonight - I'll let you know what happens. If I lived near a Nordstrom Rack, I'd try taking the others shoes back there, but since I don't the only recourse I have is to attempt to contact them and Sam Edelman. At least SE offered to look at the shoes, but then if they say "no refund" I'm out shipping costs both ways. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289137 Fri, 27 Jun 2014 09:04:20 +0000 Neel 1289137@https://youlookfab.com/welookfab/ <p>Boo ... I hope you get refunds/replacements for both. Expensive or not, I always try to buy shoes that do not have any kind of beadings/sequences. They are just too hard to maintain :(</p> <p>One of the studs from my Zara flats fell down on the first wear (thankfully they provide replacement studs!). And a rhinestone butterfly accented sandals from a nameless brand got caught on my maxi dress and ripped open the dress hem and the butterfly was gone o_O </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289127 Fri, 27 Jun 2014 08:44:12 +0000 Deborah 1289127@https://youlookfab.com/welookfab/ <p>Karie I am really sorry.&nbsp; I hate when this sort of thing happens.&nbsp; I trust that both parties do the right thing and offer either replacements or refunds. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289125 Fri, 27 Jun 2014 08:35:05 +0000 Gigi 1289125@https://youlookfab.com/welookfab/ <p>Yikes! Really unacceptable, especially the SE. I've almost bought Kelly and Katie before when I've been at DSW. Now I will no longer even be tempted! </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1289112 Fri, 27 Jun 2014 08:01:36 +0000 Ledonna N. 1289112@https://youlookfab.com/welookfab/ <p>I hope you get your money back or a fair trade. This so sad. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288839 Fri, 27 Jun 2014 00:37:58 +0000 Anonymous 1288839@https://youlookfab.com/welookfab/ <p>That's really sad! I'd like to think Sam Edelman would want to know about this for quality control purposes. And I hope DSW stands behind their product as well. It doesn't hurt to ask!&nbsp; </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288833 Fri, 27 Jun 2014 00:28:50 +0000 Karie 1288833@https://youlookfab.com/welookfab/ <p>Lyn, I also have a pair of $10 Walmart flats that I have worn the heck out of - with no marks, no falling apart whatsoever. </p> <p>Suz, I have other SE shoes that I have had no problems with, but this pair is garbage - and that's a shame because the fit is perfect and they are extremely comfortable. The second pair are Kellie &amp; Katie which I think is DSW's store brand - I will never, ever buy that brand again. </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288809 Fri, 27 Jun 2014 00:03:40 +0000 Angie 1288809@https://youlookfab.com/welookfab/ <p>*very sad face* </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288795 Thu, 26 Jun 2014 23:42:43 +0000 lyn* 1288795@https://youlookfab.com/welookfab/ <p>Whoa; that's nuts!</p> <p>I'd think Nordies would have better customer service than ignoring you!!! I haven't had very good luck with SE myself in terms of shoes (but my sister really loves them!)</p> <p>The other shoes ... well, my Walmart shoes held up better than that ... heck, the flip flops I got from the dollar store held together longer!!!&nbsp; </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288782 Thu, 26 Jun 2014 23:33:02 +0000 Suz 1288782@https://youlookfab.com/welookfab/ <p><b>WOW.</b> That is pretty amazing!!</p> <p>I have high hopes for Nordstrom. Rack or no Rack, those shoes should not fall apart that way. As I mentioned on your other thread, I have had very good luck with durability and wearability of my Sam Edelman shoes (not this style) and would not hesitate to recommend the brand. But this gives me pause for sure.</p> <p>As for the others, that is just plain unacceptable! Crazy amount of wear for one or two easy outings. Gosh, if those shoes had to get the beating that I typically give to my footwear they would already be goners!&nbsp;<br />&nbsp;</p> <p> </p> https://youlookfab.com/welookfab/topic/another-sad-shoe-story-two-stories#post-1288777 Thu, 26 Jun 2014 23:24:53 +0000 Karie 1288777@https://youlookfab.com/welookfab/ <p>Angie's post about her sad Ferragamo shoe story prompted me to tell my own sad tale, and unfortunately after last weekend I have two to tell </p> <p>Sad story #1: First up, the Sam Edelman silver toed flats I purchased at Nordstrom Rack during the Boston meetup. These shoes are falling apart, and I have only worn them for about 2 months (I didn't wear them for most of May when I had my foot surgery). As you can see from pic #1, the beaded fabric is falling apart on the right shoe, and there is a bad worn spot near the heel, soon to be a hole (pic #2). As these shoes were not cheap, and this shouldn't happen after 2 months, I e-mailed Nordstrom Rack (no response) and Sam Edelman&nbsp; Customer Service. SE said I can ship the shoes to them, and they will decide if it's their fault or mine. Regardless, I pay all shipping fees. </p> <p>Sad story #2: I purchased these shoes at DSW. I wore them twice - that's it - for a few hours to a rehearsal dinner, and then to the wedding the next day. The undersides of these are completely falling apart. At first I thought it was dog poo, but it isn't - the black soles are shredding exposing the brown material underneath. You'd think I had scraped these on a bed of nails or something! These weren't expensive, but I expected to get more than two wears out of them! I am taking them back to DSW tomorrow to try and get either a new pair or better yet, a refund. </p> <p>So one somewhat expensive pair, and one not so expensive pair, and both are junk. Trust me, I am not hard on shoes! </p>