https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs Style Advice for Fashion Lovers en-US Tue, 28 Apr 2026 21:45:40 +0000 http://bbpress.org/?v=1.0.2 q https://youlookfab.com/welookfab/search.php https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014693 Tue, 27 Aug 2013 14:11:49 +0000 Diana 1014693@https://youlookfab.com/welookfab/ <p>Update: got a response to my email in about 24 hours, which is acceptable. Unfortunately they weren't able to fix the problem since the package is already out for delivery (but like I said, not a huge deal.), but at least I got a response from an actual person.</p> <p>So if you want Bloomingdales CS, I guess emailing the customer service address is the way to go. Ironic, because ordinarily I always choose to email since I hate talking on the phone, but this time I wanted a quick response so I tried calling.</p> <p>Eta: well, ups said they've transferred it to the post office, which is actually good b/c it means it'll get forwarded automatically. It might just take a bit longer. </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014277 Mon, 26 Aug 2013 23:48:23 +0000 Jjsloane 1014277@https://youlookfab.com/welookfab/ <p>Customer service is a deal breaker for me. I've heard swearing into the phone is a shortcut to a REAL operator. Not that I'm suggesting this...</p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014230 Mon, 26 Aug 2013 23:10:54 +0000 lyn* 1014230@https://youlookfab.com/welookfab/ <p>Total GRRR from me too! </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014211 Mon, 26 Aug 2013 22:55:54 +0000 Thistle 1014211@https://youlookfab.com/welookfab/ <p>Annoying and frustrating. Another reason so many of my shopping dollars are with Nordies. </p> <p>Funny. A year ago, I spent nothing with Nordstrom's. today, almost half my shopping dollars go there. And I have turned on several friends to them as well. </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014194 Mon, 26 Aug 2013 22:12:11 +0000 elpgal 1014194@https://youlookfab.com/welookfab/ <p>I ordered from Bloomies just once when they had a friends and family sale and tried hard to get them to send me a pair of jeans in a different size and had zero luck over the phone (sorry, don't know I reached them) or in store. Never ordered from them again. </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014082 Mon, 26 Aug 2013 17:47:18 +0000 rachylou 1014082@https://youlookfab.com/welookfab/ <p>What? That's a total grr. </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014062 Mon, 26 Aug 2013 17:22:25 +0000 kellygirl 1014062@https://youlookfab.com/welookfab/ <p>That's totally annoying. I just crossed them off my mental list of stores to never order from!&nbsp; </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1014060 Mon, 26 Aug 2013 17:21:31 +0000 Diana 1014060@https://youlookfab.com/welookfab/ <p>Sara, I tried hitting random buttons (I tried 0, *, and #, I think) but none of them did anything except one which hung up on me! </p> <p>Rae, I agree.&nbsp; It's truly ridiculous because the info that was in the automated messages was exactly the same or even less informative than the stuff in the FAQs online.&nbsp; </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1013959 Mon, 26 Aug 2013 15:56:36 +0000 Sara L. 1013959@https://youlookfab.com/welookfab/ <p>Have you tried&nbsp;dialing 0 during&nbsp;the messages?&nbsp; Sometimes it works to get you a real person even if it's not listed as an option. </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1013944 Mon, 26 Aug 2013 15:47:12 +0000 rae 1013944@https://youlookfab.com/welookfab/ <p>Boo, hiss! That's one of my pet peeves. Call centers out of the country are one thing, but <i>no one</i>? Why even have a phone number at all?&nbsp; </p> https://youlookfab.com/welookfab/topic/a-little-rant-re-bloomingdales-cs#post-1013927 Mon, 26 Aug 2013 15:30:02 +0000 Diana 1013927@https://youlookfab.com/welookfab/ <p>I have been trying to contact Bloomingdales to correct the shipping address on an order that I accidentally placed using my old address.&nbsp; So I call their "customer service" number, and <b><i>I cannot for the life of me figure out how to get a real person on the line.</i></b>&nbsp; Seriously, every option on their menu led to yet another automated message with no option to actually speak to a person.&nbsp; Argh.&nbsp; Yet another reason why I hate talking on the phone.&nbsp; </p> <p>Anyway, I have sent an email to their CS email address, hopefully I will get a response soon.&nbsp; In the meantime, I think the item has actually shipped already, which is annoying, although UPS says the sender can still change the delivery address (the recipient can't change it until they try to deliver it once) once it's on the way.&nbsp; I am not hopeful though.&nbsp; Grr.</p> <p>Sorry, just needed to rant.&nbsp; It's not the end of the world (I can actually go to the old place to get the package if need be, or I can get my friend who still lives there to pick it up), but I am annoyed.&nbsp; Just be aware that if you order something from Bloomie's online, you may never be able to talk to a real person about it.&nbsp; I wish everyone had online chat like Nordstrom's! </p>