Wow, Nordstrom is efficient

qfbrenda

I got an email with the tracking info for my shoes. Apparently, the package already arrived... a year ago May! A guy named Harry signed for them. LOL Me thinks they are reusing tracking numbers or something.

12 years ago

General

5 replies

Latest reply was from ironkurtin

Queen Mum

Veteran

that happened to me on a recent order... it said it had been shipped to a dock in Florida last May.
The package arrived to me in due time.. no need to worry, they just sent you the wrong tracking number.

12 years ago

DressLover

Veteran

That happens to me all the time with Nordstrom. They send the shipping info so quickly, that the old UPS information hasn't been erased yet. Once I received one where under proof of delivery it said "back door customer girl" and I figured it was best to forget I ever even saw that.

12 years ago

MsMary

Veteran

I actually called customer service and asked about this. They told me UPS is re-using tracking numbers and once the package is well on its way and actually scanned the correct information will show up.

12 years ago

Kari

Veteran

Oh man, that is strange.

I've actually had a lot of trouble with UPS deliveries lately:

About a week after an item arrived, I received an email saying "We regret to inform you that UPS was unable to find record of the item being delivered" or something like that.

For a different order, UPS apparently re-routed delivery to a different apartment unit (even though I'd specified the correct unit on my order) and I never received the item. I'm still working with the seller to try to get a refund since the UPS tracking info states that the item was delivered, when it wasn't actually delivered to ME.

I never know whether a UPS delivery is going to be placed in front of my apartment, or delivered to the rental office, and UPS never leaves a note when it's delivered to the office instead.

Very fed up with them lately!

12 years ago

ironkurtin

Veteran

YIKES. I thought the whole point of using UPS (as opposed to USPS or FedEx Ground) was that they were on the ball!

12 years ago

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