I've never shopped online for clothes before, but I decided to get a few things from an English company (I'm in Australia). They're big, and reputable, and I have no problems with them, but of the three parcels in my order (the order was divided to keep each package under 2kg for the cheapest postage, I believe), I only received one. There was no tracking in place so they could have got 'lost' anywhere. They will resend me the missing items, so that's not a problem.

I was just wondering, as many people here shop online regularly, what your experience has been with parcels not arriving? Do you use post or courier? Do you find things go missing? Does it make a difference if the packaging has writing on it that advertises the contents?