Pardon me because this is mostly a rant. I think I have a course of action in mind, but your advice is greatly appreciated. Feel free to skip to the end

I'm pretty annoyed about the current state of my hair colour. At the beginning of spring had my hair highlighted. The stylist I've been seeing for several years had suggested highlights a couple of times and I decided to go for it. The tone was a little more yellow/golden than I would have chosen. I in fact did go back to ask if it could be cooled down, and he suggested I give it a week and see how I felt. I started using a purple shampoo which cancelled out the yellow tones a little and felt alright about the colour.

I put off a touch-up for some time because I wasn't sure if I wanted to keep the look or not. Eventually, though, the roots got to be just too much so I went back for another round. I asked if the tone could be a little cooler overall and showed a picture of the look I was after. The stylist agreed and got to work.

The results are not great. My bangs and roots nearer the tone I wanted, but are significantly lighter than the rest of my hair. Instead of a gentle, sunkissed shade all over I have near-platinum streaks through my fringe and auburn-ish ends. If I flip my ponytail over my bangs for comparison it looks like it belongs to totally different head of hair. I am sure that the colour was left to process for too long. The stylist I see is very accommodating and friendly, and I've never gotten a haircut I wasn't happy with, but he has a terrible sense of time. He packed in a last-minute mens' cut between applying colour to my roots and rinsing and I suspect it took longer than expected.

I've decided to go for a consultation to have the colour corrected at another salon, and see what my options are. I'll keep seeing my regular stylist for haircuts, but I think I need to go elsewhere for colour. I know, I know, It's hair, of course, and it will grow out. But it was a not-insignificant investment of time and money and is supposed to make one feel more confident in ones' appearance, rather than bothered. Here's hoping that if I can't have the look I want, at least I can return to a colour near my natural shade.

Your advice or commiseratory bad-colour stories are appreciated