YLF outage over the weekend

March 2nd, 2009

On Saturday afternoon our hosting provider had a technical problem that impacted YLF and many other websites. Not only was the blog and forum unreachable, but our email server was also down. For the first time in almost 3 years, youlookfab.com was completely dark for longer than a day. What made this even more frustrating was the fact that there was no way for us to provide an error message to explain the outage.

After many anxious hours, the issue was resolved and full functionality is restored with no data loss. There may still be hiccups, so if you do experience bad performance, please use the contact form to let us know.

We apologize for the outage. Our provider, Media Temple, is recognized as being one of the best in the industry, so this should be a rare occurrence. If the site is down in future you can use our gmail mailbox to get in touch with us. Our gmail username is “ylfsupport”. Just append “@gmail.com” to the end of that to get our email address.

Thanks for your patience and/or your passion for YLF.


 

15 Replies

Posted on Monday, March 2nd, 2009 at 7:55 am
Tanya

Thank you for letting us know Angie & Greg. I have figured something like that was going on. I have realized how addicted I am to this site after bot being able to reach it for a dau and a half. I am very, very happy it is back up and running. :D

Posted on March 2nd, 2009 at 7:59 am
Inge

I’m so glad to hear everything is up and running again. That was definitely not a nice “welcome home” for you guys-(

We missed you, and YLF!!

Posted on March 2nd, 2009 at 8:07 am
April

No kidding, Tanya. I knew I couldn’t be the only one hitting the “refresh” button like a maniac, hoping for a different result…

Angie, we’re so glad you’re back!

Posted on March 2nd, 2009 at 8:12 am

Thanks for checking in Tanya, Inge and April and our apologies for the mess. Thank goodness the site is back up and the data is intact. We were worried. We hope it NEVER happens again. Back to our YLF addictions :-)

Posted on March 2nd, 2009 at 8:17 am
greenglove

Tanya,
I can totally relate. I am glad that everything is ok. I missed the site this weekend, particularly because I was snowed in. Welcome back!!

Posted on March 2nd, 2009 at 8:17 am
bella.cville

I missed the forum over the weekend. Glad to hear that everything is now back on track!

Posted on March 2nd, 2009 at 8:36 am

We missed you, Angie! Glad everything is back up and running.

Posted on March 2nd, 2009 at 8:37 am
Dee

I usually catch up on the forum on the weekends, so I definitely missed it! Thank goodness today’s a snow day and youlookfab is back :)

Posted on March 2nd, 2009 at 9:58 am
Rosie

Here is a website to check if you suspect that a site is down:

http://downforeveryoneorjustme.com/

They will check it and let you know if it is down for everyone or just you. Not that it helped YLF over the weekend, but I used the link and found out it was down for everyone.

Posted on March 2nd, 2009 at 11:33 am
Maya

Trying to survive without YLF is not an experience I would like to replicate! What a relief to see it back.

Posted on March 2nd, 2009 at 12:07 pm
Shana

I also missed the forum this weekend! Every time I was on the computer, I frantically tried to get on the site again and again. It just showed my addicted I am:)

Posted on March 2nd, 2009 at 2:08 pm
hanna

phew! i thought i was going crazy. at one point i actually started worrying that i’d gotten booted off or something. haha. glad YLF is back!

Posted on March 2nd, 2009 at 3:07 pm
JewelryGirl

WOW, I had to check this at work today to make sure it was up & running. Glad you’re back!! :) I had no idea how addicted I’d gotten to this site & how much I relied on it until it was gone in an instant. Just the thought of knowing you have no way to contact anyone on this site & imagine if you never would be able to….. I figured it was probably something server related but it’s times like those that make you even more thankful! Needless to say, I didn’t have all the fun advice on closet purging & nothing I found on-line even compared so I postponed it & went shopping instead! :) Glad to see things back to normal! :)

Posted on March 2nd, 2009 at 3:40 pm

Absolutely I was shocked to see the system down, for the first time in my almost 3 years of membership.

Just made us all want it that much more!! And we have full confidence in Greg so I knew it was out of his control and short-lived.

Posted on March 2nd, 2009 at 6:36 pm
Eva

No apologies needed! We missed you, but thought it was a provider error. I am happy you are back.

Posted on March 2nd, 2009 at 11:18 pm

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